Health Insurance Medical Assistant
Resume:
Shawna L. Dunning
**** ******** *** ***. ** . Staten Island, N, Y, 10305 .
**************@*****.***
Qualifications Summary
Highly personable Human Services Representative with experience in Direct
care of individuals with drug, alcohol abuse and mental illnesses. I have
worked in residential units and Crisis centers.
o Talent for identifying consumer needs and presenting appropriate
client care and services.
o Demonstrated ability to gain consumer trust and provide
normalization skills, leading to increased daily self-maintenance.
o Expertise in De-escalating individuals with behavioral issues.
o Provided a secured environment for numerous clients in residential
setting.
Professional Experience
St Vincent of Westchester
Staten Island, NY 10305 04/2013-Present Mental health aide
. Record, distribute, and monitor consumption of medication.
. Help prepare meals for residence and motivate independence.
. Provide a secure environment for all residence.
. Inspire self-advocacy for individuals.
Sunrise Assisted Living
Staten Island, NY 10304 04/2012-Present Care Manager
. Provided physical & programmatic support to participants of an
assisted living community based program.
. Chaperon participants into the community on a daily basis &
maintain close supervision.
. Documentation in daily notes, behavior plans & other recording
instruments.
. Transports participants to and from living quarters to various
areas of the facility. Charts observations and activities,
reporting pertinent changes in the patient's condition.
. Escorts patients to and from various destinations of in the
community.
. Assists in maintaining and providing a clean, safe environment.
JCC Community Health Insurance
Staten Island, NY 10314 04/2008 - 03/2010
Facilitated Enroller
. Screen and schedule interviews for individuals and families for
eligibility.
. Process applications for health insurance.
. Assisted in completing their application to be enrolled in the
health insurance.
. A number of clerical and record keeping duties, dealing with
client information.
South West FL Regional Medical Center
Fort Myers, FL 33916 04/2007 - 03/2008
Patient Care Tech II
. Performs direct nursing tasks including taking vital signs,
assisting with activities of daily living and hygiene needs, and
obtaining certain lab specimens.
. Charts observations and activities, reporting pertinent changes
in the patient's condition.
. Performs delegated or other specialized functions as
educationally prepared.
. Escorts patients to and from various destinations.
. Assists in maintaining and providing a clean, safe environment.
. Orders, receives and stores supplies and performs basic clerical
functions.
. Participates in follow-up activities and tracking clients,
schedules appointments and performs other related tasks.
. Provides case finding and recruitment of at risk persons for
comprehensive health services.
Education and Training
1
2 St. George Educational Center- G.E.D
3 Willsey Institute- Medical Assistant
4 Richmond home needs INC. -PCA/Homemaker Certificate
5 Edison State College- General Studies
6 BLS for Healthcare Provider
7 First Aid CPR AED
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