Customer Service Data Entry

Danyale Ligon

**** ********* **.

St. Charles, MO 63304

636-***-****

************@*****.***

OBJECTIVE: to obtain a challenging position where I can utilize my skills and knowledge to provide

total job and customer satisfaction.

WORK HISTORY:

Amato Physical Therapy- Front Desk Manager, January 2012- Present

• Managing therapist schedule

• Ordering office supplies

• Training new employees

• Payment posting

• Overseeing the day to day operations of the office

• Data entry

• Customer service

• Prepare deposit for the bank

Rehab Care – Medical Receptionist, August 2009- January 2012

• Scheduling appointments

• Payment posting

• Data entry

• Process authorizations/ insurance verifications

• Customer service

Magellan Health Services- Customer Service Rep, October 2006-July 2009

• Answer incoming calls

• Data entry

• Process precertification’s and authorizations

• Customer service

• Problem solving

EDUCATION:

Midwest Institute, Earth City MO 2005

References available upon request

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