Shirley Gilliam
Rochester, NY 14605
*************@*****.***
OBJECTIVE:
I am a responsible, reliable, & hardworking person seeking for a challenging position
where I can utilize my banking and business skills
SKILLS:
• Computer Skills: Microsoft Excel, Word, PowerPoint, and Access
• Type 70 wpm with 99% accuracy
• Accurate data entry skills
EMPLOYMENT HISTORY:
Data Entry Clerk (Rochester Optical Manufacturing Company), Rochester, NY
2012
• Perform high-volume data entry of optical lens orders
• Review alphanumeric data from source document and key into electronic
form
• Verify completed entries to ensure accuracy and completeness of data
• Communicate with other departments regarding orders and data entry
information
• Respond to requests for information from internal clients
• Perform clerical tasks needed in the data entry function
• Additional duties as directed
Detail Cleaner/Wet Cleaner (Shining Star Cleaning Services), Rochester, NY 2011-
2012
• Service, clean and supply, restrooms- sweeping and mopping
• Clean glass partitions, and mirrors using soapy water or other cleaners
• Dust furniture, walls and equipment (computers, phones, clocks etc.)
• Gather and empty trash
Data Entry Clerk, Kelly Services (Bausch & Lomb), Rochester, NY, 2006-2008
• Received customer lenses or related products and loaded in bin to be
processed
• Checked for specific documentation
• Rejected outdated, damaged, or unclean returned products
• Entered information from invoices into the People Software program
Senior Loan Processor, (Charter One Auto Finance), Rochester, NY, 2002-2004
• Communicated with auto dealer to correct problems
• Verified approved loans from point of receipt through entry into the
Consumer Loan System
• Investigated needed research that the auto loans were financially correct
Credit Processing Clerk, (Charter One Auto Finance), Rochester, NY, 1997-2002
• Provided support in the processing of credit applications that are received via
fax from automobile dealers
• Conducted needed research and investigation to continue the normal
process of an application with missing information
• Answered and routed incoming phone calls from dealers to designated areas
EDUCATION and TRAINING:
Enrolled-Accounting
Stratford Career Institute, Saint Albans, VT, 2012
Certificate-Administrative Assistant
Monroe 2-Orleans BOCES, Rochester, NY, 2005
A.A.S., Travel and Tourism
Monroe Community College, Rochester, NY, 1995