Sales Associate

*** ********** ** ** #***

Washington DC, *****

202-***-**** – Cell

Email: ************@*****.***

SUMMARY: Results-oriented team player with exceptional office skills, seeking clerical position.

Posses the ability to conceptualize the overall picture with exceptional attention to details. Work well

under pressure and have the keen ability to meet deadlines.

SKILLS AND QUALIFICATIONS:

• Ability to communicate orally and in writing with diverse individuals

• Ability to establish resolutions to difficult issues

• Ability to multi-task and meet deadlines

• Ability to understand Agency hierarchy and system functions

• Ability to manage schedules and adapt to priority changes

• Ability to establish and maintain professional relationships with employees and management

• Intermediate skills in Microsoft Office

AFLAC 9/2005 -7/2013

Columbia, MD

I assisted

office managers with data entry, along with receiving phone calls, filing, and keeping daily

logs of employee time, and attendance. Scheduled appointments for new and existing clients.

Troubleshooting any and all problems that may occur while on duty. Established, and

maintained courtesy on a professional level, both orally, and in writing.

Regency Furniture 3/2003 – 8/2005

Brandywine, MD Hrs per week 60

Sales Associate

I assisted customers in store, along with receiving phone and online requests for furniture selections for

purchasing. Extensive knowledge of the store inventory for sale, as well as making suggestions for the

style of furniture that fit the customer's needs. Professional in my approach in assisting customers.

Assisted repeat customers wisely, helping them browse the store's selection and assisting with the style,

color and décor of different furniture items. Under the supervision of managers, I assisted with

arranging showroom displays. Oversaw that furniture was handled with care and cleaned up any

disarrays left. Ordered merchandise, stocked the showroom, and conducted periodical inventory

assessments.

Tracy Keith

Page 2

Oakpost Furniture 5/2000 – 3/2003

Rockville, MD Hrs per week 45

Sales Associate

Welcomed customers upon arrival of the retail showroom. Conversed about their inspiration for the

visit. Presented and discussed various home furnishing product options based upon the prospective

client’s lifestyle, needs, and goals. Marketed new sales and special events. Assisted customers in

receiving financing, making purchases, getting delivery, and the ultimate satisfaction to their shopping

experience. Increased personal knowledge of products, sales techniques, and promotions through

continuous professional training and development.

Levitz Furniture 4/1997-5/2000

Rockville, MD Hrs per week 72

Assistant Warehouse Manager

L ead Operator for managing the overall day-to-day operations of the warehouse and

monitored performance and quality standards utilizing a hands-on style management

r ole. Responsible for assigning responsibilities to the associates in receiving, loading and

u nloading, stocking, prep-assembly, and returns. Responsible for creating an

environment that ensures customer satisfaction and maximum productivity. Opened and

closed the warehouse. Unloaded merchandise upon ar r ival. Logging all activity for

p recise accountability. Prepared work and vacation schedules in order to maintain an

operational team. Familiarized myself with inventory controls, processes and

p rocedures. Worked extremely well independently and in a team environment.

E ffectively communicated with all levels of management and associates through w r itten

a nd verbal methods.

EDUCATION

Yorktowne Business Institute (5/1985)

Certificate in Computer Operations

References: Available on request

Contact this candidate