Customer Service Manager

Kyoshia Winbush

Cashier

Newark, NJ

*********@*****.*** - 908-***-****

Customer Service representative with the ability to maintain customer satisfaction and work in a fast pace

environment.

Core Strengths:

Excellent problem solver, no problem is to hard just have to think outside the box.

Productive in a high volume, high stress environment without sacrificing accuracy

Great at multitasking, also great with numbers.

Excellent verbal and written communication skills.

WORK EXPERIENCE

Customer Service Agent

Hallmark Aviation( Virgin Atlantic) - Newark, NJ - November 2012 to Present

Check passengers identification by making sure they have proper documents such as passports or visas.

Responsible for accepting baggage and tagging; also issues boarding cards.

Solve problems such as re-booking if the flight has any delays or if passenger missed their flight.

Help passengers with any special needs such as wheelchairs or specific meals.

Cashier

Wal-Mart - Linden, NJ - August 2009 to October 2010

Provided excellent customer satisfaction not only at the register but also on the sales floor.

Receiving and giving tender was one aspect of the job.

• Obtaining price checks and verifying prices.

Maintaining a clean work space for me as well as for other associates.

Solving minor problems with customers, registers, and card reader.

EDUCATION

Physician Assistant

University Of Maryland Eastern Shore - Princess Anne, MD

2009

Diploma

Linden High School - Linden, NJ

2008

SKILLS

Computer Literate,Microsoft Office Word, Excel, PowerPoint 2003 and 2007

ADDITIONAL INFORMATION

Contacts:

Nyeesha Williams (customer service manager) Cell Phone 973-***-****

Jonathan Sierra (customer service manager) Cell Phone 862-***-****

Contact this candidate