Customer Service Data Entry

Location:

Posted:

October 03, 2013

Lisa Liu

Des Plaines, IL ***** **********@*******.*** 847-***-****

Profile

I am a hardworking, dedicated, reliable Customer Service/Office Clerk with demonstrated

experience in data-entry, compiling information, coding, calculating and verifying information

and data. Team player willing to fill in as needed and always eager to learn new things. Strong

work ethics.

Work Experience

Cohesion Freight Chicago / OEC Freight, Bensenville, IL 2003-2013

Freight Import and Export –Transportation Office Clerk

• Provided administrative and clerical support in accordance with office procedures.

• Performed routine clerical duties such as data entry, filing, compiling and/or posting

records, and photocopying as needed in the department.

• Copied and distributed documentation as necessary.

• Tracked shipments, provided information to brokers and clients, and printed statement

reports.

• Mailed-out invoices for payments, called late-payment clients, recorded checks into a

data-base computer system.

• Performed data entry into a management system, including updating freight amount paid

to vendors.

Dovenmuehle Mortgage Inc., Schaumburg, IL 2005- 2006

Customer Operations Representative (Part time)

• Called clients for payments

• Performed administrative duties including making copies, putting letters in envelopes,

and filling out labels for the envelopes

Dry Ice, Woodfield Shopping Center, Schaumburg, IL 2003- 2005

Retail Associate – (Part time)

• Greeted customers to determine needs and answered questions.

• Operated computer/cash register to complete sales transactions

• Answered phones ensuring messages were relayed to the managers

• Demonstrated a customer first mentality.

Education/Professional Development

Oakton Community College, Des Plaines, IL 1994-1996

Several General Office Coursework

Illinois Institute of Art, Schaumburg, IL 1996-1999

Associates Degree – Graphic Design

Computer/Software Proficiency

Unix, Excel, Outlook, Microsoft Office, Windows, Experienced with numeric and alphanumeric

data entry