Quality Assurance Project Manager

**** *. ****** ***. #***, Denver, Colorado *****, 303-***-****, ********@*.***

Igor Avrukin

Objective

To obtain a position that will enable me to use my strong organizational, analytical and math skills,

understanding metric systems, educational background, ability to work well with people and utilize

my education, experience, practice and knowledge in Quality Assurance.

Skills, Knowledge and Abilities

Quality Assurance Process and Software Testing Procedures, Web based and Client server applications,

Black and Grey Box Testing, Test Plans/Schedules, Test Design, Test Cases, Test Scripts, Test Scenarios,

Functional Testing, Regression Testing, User Acceptance Testing, User Interface Testing, Customer Face

Applications, Bug/Defect Tracking/Management, Software Debugging, Oracle, Oracle DB and Apps,

Oracle Workflow, Familiar with Agile methodology, ETL, Business Intelligence Apps, Microsoft SQL

Server, SQL Databases, MySQL, Visual Basic, Basic PHP, Basic HTML, Basic JavaScript,

Windows 98/XP/7/NT and Linux platforms, Windows Internet API (Application Programming Interface),

WinForms, Microsoft Office Suite, Microsoft Project, Test Automation: Familiar with WinRunner,

Quick Test Pro, Quality Center.

Experience and Talents

05.2009-05.2013 MoneyGram Payment Systems Inc Lakewood, CO

Quality Assurance assistance and IT Development side connection/Consumer and

Agent Support

• Assisted IT department in developing the most efficient workflow for different kinds of payment

Transactions.

• Participated in user acceptance testing of the new flows, training agents on the new functionality.

• Performed Usability testing of Business Requirements and Main Frame Performance, reported

defects and issues information to appropriate Development and Operations Management.

• Provided assistance to Operations Management with Internationalization testing of functionalities

set in Business Requirements for non-USA country users, reported issues to Operations Management.

• Answered the queries of customers on phone, emails regarding the use of particular company web

system. Provided the necessary information to the customers and agents regarding the use of the

company products and services through emails, inbound phone calls.Helped agents in troubleshooting

the company web system issues.Delivered outstanding service, exceeded expectations and built

long-term loyalty.

12.2001 - 05.2009 Contracts, temporary assignments etc. Denver, Longmont, HL Ranch,CO

Researcher, Data Collector, Accountant, Security, Tax consultant etc.

Lipper Analytical Inc, H&R Block etc.

• Assisted IT department in defining requirements for the most usable user interface for tax forms (customer facing

applications).

• Usability Testing of Researched Business tools and Suggestions to Operation Management in effective ways of

collecting financial and accounting information (FTP, MS Excel use etc.

• Different temporary assignments in Accounting Industry (AP, AR etc.), Research work contracts for Accounting

departments, Research and Collecting financial information for investment stocks, Cashier work, Security work.

09.2001-11.2001 Sarcome Inc. Westminster, CO

Quality Assurance Analyst

• Involved in Analyses of documentation for Quality Assurance process of testing Commercial Marketing Applications.

• Participated in test planning activities, including requirements development and testability analysis, master test

planning, and the development of test scenarios and procedures.

• Functional Black Box Testing of Commercial Marketing Applications on Windows based devices

• Assisted Development side Team in communications with foreign development teams for product release process.

• Provided Technical Support in installation and configuration of WinRunner Tool for test automation.

• Created defect reports, documented and communicated testing efforts and technical aspects of project for internal

customers and users.

06.2001 09.2001 Level 3 Communications Inc. Denver, CO

Software Tester

• Supported planning and execution for User Interface and User Acceptance Testing for People Soft Self Service Forms

by providing guidance to operations or client staff in development of test procedures, test execution, and recording test

results.

• Prepared and executed manual Test Cases and Test Scripts for the Project, used SQL for Data Base Queries.

• Submitted bug and issues reports to the Team Lead and Project Manager.

• Used Oracle Work Flow and Oracle Core Applications, HR Oracle Data Base and HR Management System.

• Assisted Project Management with Oracle Work Flow Manager creation comparing to Business Requirements.

Education and Professional Development

07.2013 - Present International and American Quality Boards Denver, CO

Professional Development:

• ISTQB certification tests: Foundation Level.

• Quick Test Professional, Quality Center: Basic, Intermediate, Expert levels.

• Selenium.

05.2007 Stratford Career Institute Washington, D.C.

Accounting Diploma

• Accounting for Small Businesses, Corporations, Partnerships.

06.2001 Inter Techno Source IT Institute Denver, CO

Quality Assurance Specialist Certificate

• Oracle Data Bases, SQL server, SQL language

• Quality Assurance Process and Software Testing Procedures

• Principals of using Test Automation Tools (Winrunner, etc.)

07.1985 St. Petersburg Academy St. Petersburg, Russia

Bachelor of Sciences Accounting and Business Intelligence in Industry

• Accounting for Industry Organizations.

• Business Intelligence process in Industry.

06.1980 High School Chkalovsk, Russia

General Studies

References

References are available on request.

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