Sales Manager

Profile

Experienced progressive executive with proven track record

of significantly improving revenue and market share for a

growing manufacturing company, development and

implementation of short, medium and long-term strategies to

reduce cost and deliver sustainable growth in profit, cash

and investment.

Strong leader, communicator and effective team builder,

strategic thinker with a pragmatic and hands on approach to

challenges. Tactically astute, in managing complex

international and multinational organizations with an in-

depth knowledge of supply chain, sales, marketing and

logistics operations. Achievements range from expanding

the company's performance in key areas, to developing parts

of an international organization with an innovative and pro-

active customer focused approach to management and team

development.

Experience

Managing Director, Sr. Consultant, Techmash BV, Heelsum, NL

- 2002-present

A consulting organization with core skills in business and

operations management and a proven record in rapid,

progressive turn-around of small to medium-sized marketing-

sales, manufacturing and service entities. Results are

accomplished through strategic business assessment and re-

alignment, coupled with supporting structural operating

changes. Actions yielding substantial short-term

improvements in profits and cash flow, as well as long-term

maximization of company value are developed, defined,

planned, communicated, actioned, measured and accomplished.

The scope of Techmash consulting services are in the areas

of operations, supply-chain management, warehousing /

distribution services, logistics services, after sales

support, Customer Care, system implementation and interim

management.

Most recent projects the company has under taken are in

design and implementation of a bespoke ERP and CRM system

for a multi level company active in building materials and

construction industry as well as establishing KPIs and

employee performance measurement, Sales forecasting and

sales force performance monitoring, Marketing strategies

and execution.

Managing Director, Key Technology BV. Beusichem, NL -2007-

2009

Member of the corporate Executive Management team,

reporting to Group Chief Operating Officer with full P&L

Responsibility for achievement of profit, cash and ROCE

targets. Development and implementation of organic and

acquisitive growth strategies.

Managed an Operations team of over 120 people and annual

turn over of 27ME. Responsible for Sales, Marketing,

Product Engineering, Project Management, Research and

Development, Manufacturing and after sales support for the

EMEIA (Europe, Middle East, India, Africa) territory.

Streamlined the operations, developed and implemented

outsourcing strategies for manufacturing and design

activity as well as design automation. Managed the

implementation and certification Sarbanes Oxley for the

group and regional implementation of the new ERP system.

European Service Operations Manager CE/DAP, Philips N.V,

Eindhoven, NL -2006-2007

Service Operations Manager for Europe reporting to the Sr.

VP of Service and member of the European Service Management

team, managed the service operations team and subcontract

multi-site Call Center personnel in The Netherlands,

France, Spain, United Kingdom and Germany.

Responsible for Consumer Care Management, Multilingual

Contact Centers, Service Engineering, Service Network

management, Spare parts Management including all aspects of

Operations; planning and procurement, supplier Engineering,

warehousing and distribution, transport management, new

products introduction, Service agent performance management

and reimbursement, Warranty management, Depot repair

programs with product repair depots across Europe.

Service Operations Manager, Apple Computer BV, Bunnik, NL -

1995-2002

Senior Member of the EMEA Customer Care management team and

Global Service Supply Chain organization. Managed an

international Operations team and subcontract operations

located in The Netherlands, France, Germany and UK.

Responsible for all aspects of Operations; planning and

procurement, supplier Engineering, warehousing and

distribution, transport management, new products

introduction, centralized repair programs with product

repair depots across Europe. Designed and implemented SAP

for the Service Operations replacing a number of legacy

systems that served as the model for SAP global

implementation.

Commodity Manager, Apple Computer Inc., Cupertino Ca, USA -

1986-1995

Managed a international team of Planners, Buyers and

Supplier Engineers in US and Singapore. Responsible for

planning, purchasing and product engineering, quality

engineering for Mass Storage, Power Supplies and memory

cards.

Sr. Design Engineer, Manufacturing Engineer, Silicon Systems

Inc., Tustin, Ca, USA - 1984-1986

Responsible for design and manufacture of Integrated Read

Write Circuits for mass storage products.

Education

BA Management, Saint Mary's College, Moraga Ca. - 1989.

BSc Ind. Engineering, San Jose State University, San Jose Ca.-

1984.

AA degree, Mathematics and Computer Science, Roxbury

Community Collage, Boston Mass, - 1979.

OND Mechanical Engineering, Highbury Technical College,

Cosham, UK, - 1977,

Personal Information

Nationality: United State of America, Dutch resident

Date of birth: 24th August 1957

Status: Married, two children

Interests: Reading, music, travel, gardening.

Referrals

References available upon request

Saeed Tasbihgou

Utrechtseweg 92

6866 CN, Heelsum

The Netherlands

Mobile: 065*******

Tel: 031*******

Email: *.*********@********.***

Utrechtseweg 92

6866 CN, Heelsum

The Netherlands

Mobile: 065*******

Tel: 031*******

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The Netherlands

Mobile: 065*******

Tel: 031*******

Email: *.*********@********.***

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