Customer Service Assistant
Resume:
Ms. Tracy Twumasi
********@*****.***
Columbus, OH 432228
Education:
Virginia State University Ettrick, VA
Bachelor of Science, Environmental Science May, 2012
Experience:
Global Trade Export Processor
Dublin, OH
Ashland Inc
May- August 2013
Processed material goods to different companies from US to Canada
And Mexico in SAP
Call Center Representative
Columbus, OH
GCG
January-May 2013
Serve customers with questions regarding their claims
Customer Service Associate
Columbus, OH Sears
October 2012-
January 2013
Blue Ridge Parkway, National Park Service Asheville, NC
Museum Technician 2012 to 2012
- Cataloged nearly 1,000 unrecorded artifacts into preservation database
achieving 100% archiving goal
- Published first Park Intern guide for Parkway
Virginia State University, Research Building Ettrick, VA
Food Science Laboratory Assistant 2010 to 2012
- Conducted research in the area of food safety
- Became familiarized with food safety procedures
- Executed a project to test for salmonella sp. on blueberry fruit and
juice
- Conducted experiments to determine the concentration of phenolic acid
in blueberry fruit and juice
Virginia State University, Virginia Cooperative Extension Ettrick, VA
Cooperative Extension Office Assistant 2007 to 2009
- Organized programs for farmers such as field days and small farm
conferences
Virginia State University, Virginia Cooperative Extension Ettrick, VA
Nursing Assistant 2005 to 2007
- Provided certified nursing assistance services for over 200 terminally
ill patients
Community Activities:
Volunteer, INOVA Hospital, Alexandria, VA
-served as a candy striper to care for over 20 patients per day 2011
Kid's Tech Program, Virginia Tech Univ.
-Organized students to participate in a seminar to educate middle school
students about Agriculture 2011
Virginia Farm Bureau, Young Farmer's Program - participated in a conference
to
implement ways to promote local foods and ways to support small farmers
2010
Awards/Honors:
Honor's Award 2010 to 2012
Dean's List 2008 to 2009
The National Organization of Professional Black Natural Resources
Conservation Service Employees (NOPBNRCSE)
Coursework/Training/Skills:
First Aid
Languages- Twi, some Spanish
Food Handling Safety Training
Computer Security Training for National Park Service
Certificate for Certified Nursing Assistance
CPR Certificate
Certificate for Safety Laboratory Training in the Food Science Research
Laboratory
Professional Organizations:
Virginia State University, Agriculture Student Council, President
2010
-Organized 10 students to serve as facilitators for an annual Small Farm
Conference
Virginia State University, MANRRS Agriculture Organization, Treasurer
-Managed over $1,500 and budgeted expenditures
2010
Virginia State University, Young Farmers and Ranchers Organization
-Participated in Young Farmers Discussion meeting to emphasize the
importance of
local produce sponsored by Virginia Farm Bureau 2010 to2012
Virginia State University, International Student Organization
-Participated in a fundraising to collect money, clothing, and food for
victims of
Hurricane Katrina and victims of the war in Haiti 2007
References: Available upon request
Contact this candidate