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Customer Service Manager

Location:
Las Vegas, NV
Posted:
October 03, 2013

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Resume:

GINA JOY G. HOWELL

**** ***** *** . * *** Vegas, Nevada, 89032

702-***-**** . ab9q2v@r.postjobfree.com

OBJECTIVE: Seeking for a challenging position in a progressive company

wherein my customer service experience may be utilize and further develop.

SKILLS AND HIGHLIGHTS OF QUALIFICATION:

Competent in using Microsoft Office Applications

Competent in Web Development (HTML, PHP)

Competent in Multimedia and Design (Photoshop)

Have basic knowledge in Programming Languages (C++, Java, Visual Basic 6.0)

Have basic knowledge in Database Management (MS Access, MY SQL, Oracle 10G)

Have basic knowledge in PC troubleshooting and Networking

Strong communication and Interpersonal skills

Strong time management, organizational, and multitasking skills

Ability to adapt quickly to challenges and changing environments

EDUCATIONAL BACKGROUND

Bachelor of Science in Computer Science

Angeles University Foundation 2007-2011

Number of Units - 163.0

The Outstanding Student 2011 - Finalist

EXPERIENCE

Dimension Gym

Family Business (Philippines) Mar 2011 - May

2013

- Greet and direct members and guests as they enter the gym, provide them

inquiries about gym operations and policies, handling cash payments.

Holiday Inn Clark

Practicum Program (OJT) - IT staff Oct 2010 -

Mar 2011

Answer phone calls, provide help to guests and other employees about tech

problems, update hotel shop's database, and deliver documents from office

to other offices.

MEMBERSHIP AND CIVIL ORGANIZATIONS

. Class Year Officer (President), College of Computer Studies 2007-2009

. Member, AUF-CCS Junior Philippine Computer Society, A.Y. 2007-2011

. Member, AUF-CCS Honor Society, A.Y. 2007-2009

EXTRA CURRICULAR ACTIVITES

AUF Greatdanes Volleyball Women's team (Scholar)

Ushers / Models

Ms. Mining's Idol 2007 - Title

Ms. University 2007 - 2nd RU

Reyna ning Angeles 2008 - Title

Reyna ning Flores de Mayo 2008 - 1st RU

Bb. Pamantasan 2009 - 1st RU

Mutya ning Angeles 2011 - 3rd RU

Binibining Pilipinas 2012 - Top 12 Finalist

REFERENCES

Fernando Manalang (Holiday Inn Clark HR Manager)

+1-877-***-****

Benjamin Angga (Angeles University Foundation Varsity Coach) +63

916-***-****

Marlene Soliven (Dimension)

+1-702-***-****



Contact this candidate