Customer Service Manager
Resume:
GINA JOY G. HOWELL
**** ***** *** . * *** Vegas, Nevada, 89032
702-***-**** . *************@*****.***
OBJECTIVE: Seeking for a challenging position in a progressive company
wherein my customer service experience may be utilize and further develop.
SKILLS AND HIGHLIGHTS OF QUALIFICATION:
Competent in using Microsoft Office Applications
Competent in Web Development (HTML, PHP)
Competent in Multimedia and Design (Photoshop)
Have basic knowledge in Programming Languages (C++, Java, Visual Basic 6.0)
Have basic knowledge in Database Management (MS Access, MY SQL, Oracle 10G)
Have basic knowledge in PC troubleshooting and Networking
Strong communication and Interpersonal skills
Strong time management, organizational, and multitasking skills
Ability to adapt quickly to challenges and changing environments
EDUCATIONAL BACKGROUND
Bachelor of Science in Computer Science
Angeles University Foundation 2007-2011
Number of Units - 163.0
The Outstanding Student 2011 - Finalist
EXPERIENCE
Dimension Gym
Family Business (Philippines) Mar 2011 - May
2013
- Greet and direct members and guests as they enter the gym, provide them
inquiries about gym operations and policies, handling cash payments.
Holiday Inn Clark
Practicum Program (OJT) - IT staff Oct 2010 -
Mar 2011
Answer phone calls, provide help to guests and other employees about tech
problems, update hotel shop's database, and deliver documents from office
to other offices.
MEMBERSHIP AND CIVIL ORGANIZATIONS
. Class Year Officer (President), College of Computer Studies 2007-2009
. Member, AUF-CCS Junior Philippine Computer Society, A.Y. 2007-2011
. Member, AUF-CCS Honor Society, A.Y. 2007-2009
EXTRA CURRICULAR ACTIVITES
AUF Greatdanes Volleyball Women's team (Scholar)
Ushers / Models
Ms. Mining's Idol 2007 - Title
Ms. University 2007 - 2nd RU
Reyna ning Angeles 2008 - Title
Reyna ning Flores de Mayo 2008 - 1st RU
Bb. Pamantasan 2009 - 1st RU
Mutya ning Angeles 2011 - 3rd RU
Binibining Pilipinas 2012 - Top 12 Finalist
REFERENCES
Fernando Manalang (Holiday Inn Clark HR Manager)
Benjamin Angga (Angeles University Foundation Varsity Coach) +63
Marlene Soliven (Dimension)
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