Customer Service Sales
Resume:
Boyer, Eman
* **** *. ******** ***., Baltimore MD 21223
* ****.*******@*****.***
* *********: To obtain a position where my ability to learn quickly and customer
relations experience is an added value.
More than 4 years+ successful experience in customer service and support
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Chapter 2 Profile
with recognized strengths in account maintenance, problem solving and
trouble shooting, sales staff support, and planning/implementing proactive
procedures and systems to avoid problems in the first place.
Built on morals where being Punctual, Dependable, and Trustworthy are a
•
must
Very attentive and Detail Oriented
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Strong Work Ethic
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1. Solid computer skills,
2. Excellent working knowledge using Microsoft Excel, Microsoft Word,
Microsoft Works
3. Ability to train, motivate, and supervise employees.
4. A team player, Diverse
5. Able to communicate and interact effectively with individuals on all
levels
6. Maintain/update accurate inventories.
7. Experience with persons with disabilities/ mental disabilities
8. Interpersonal skills
Increased customer loyalty by building strong rapport with customers
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Chapter 3 Synopsis of
Increased business sales by having a goal oriented mind
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Achievements •
Beauty Outlet, Baltimore MD 2008
Chapter 4 Employment
Present
1 Customer Service Rep/ Cashier
1. Works face to face with over 100 customers per day to
achieve customer satisfaction
2. Handle Cash/Credit transactions
1. Maintains a clean and friendly work environment and
performing light janitorial work
2. Quickly and effectively solve customer challenges.
3. Maintain quality control/satisfaction records, constantly
seeking new ways to improve customer service.
4. Earned a raise for excellent customer service and
producing results
Maryland Sports Service, Baltimore MD 2011 2011
2 Temporary Team Member/Cashier
1. Worked closely with team members to keep concessions
stands clean
2. Prep Food according to safety protocols
3. Held accurate accounts of inventory
4. Team work abilities that were efficient in building great
communications with both my coworkers and customers
Community College of Baltimore County MD 2009 2010
Chapter 5 Education
Bachelor’s degree in Environmental Science
2005
Maritime Industries Academy, Baltimore MD
2009
High School Diploma
1
Chapter 6
Volunteer
Volunteer work
Autumn homes Inc. Baltimore, MD
Obtained Current ADL's
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Experience with autism, people with both mental and physical disabilities
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Meal prep
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Assisting with family visits
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Laundry
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Customer service skills acquired on dealing with people with disabilities
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Antoinette Davis Supervisor Beauty Outlet
References
Ansari Mcknight CNA, Mercy Hospital
Marian Eades Board Of Nursing, Office Clerk
Contact this candidate