Computer Software
Resume:
Colby Taperts
New Orleans, LA
******@***.*** - 772-***-****
WORK EXPERIENCE
Product Support Specialist
CIS Secure Computing - Sterling, VA - October 2012 to August 2013
Troubleshooting issues and repairing computer/tempest computers/video conference/VoIp Phones/routers/
laptops/printers, end user training and support/technical help and support with the use of the most common
operating systems, software/hardware troubleshooting and repair(including soldering, VoIp phones, Servers,
Printers)
Supervisor: Jareb Moore
Computer Technician
Ez2fix Computer Repair (Now Just In Time Computer Services) - Vero Beach, FL - October 2005 to
September 2012
Helping end users with common computer tasks, setting up computer networks, stations, and home user
stations, Troubleshooting issues and repairing computer/laptops/printers technical help with the use of the
most common operating systems and software troubleshooting and repair.
Owner: Adam Wright
Computer Technician
ACT Computers - Vero Beach, FL - May 2003 to September 2005
Troubleshooting issues and repairing computer/laptops, end user training and support, technical help with the
use of the most common operating systems and software troubleshooting and repair, high volume computer
repair in shop, working on location, setting up networks and computer stations, customer support over the
phone and in shop, estimating repairs, filling paper work.
Owner: Klaus
EDUCATION
HS Diploma
Indian River Charter High School - Vero Beach, FL
2002 to 2006
Security Plus Certificate in Computer Technology
CompTIA
2013
SKILLS
Laptop, computer, tempest products, router, VoIP phone, video conference devices repair and Windows and
Mac Software Repair
ADDITIONAL INFORMATION
Solution focused professional, highly analytical, and resourceful candidate with over 10 years of technical
troubleshooting end-user service, and network development experience. Expertise in software configuration,
network administration, and the testing/repair of various hardware applications. Team player with a reputation
for providing excellent user service and the tenacity to work with demanding clientele.
Contact this candidate