Manager Engineer

James C. Knutson

**** ******* ** ******** ** ****2

Home: ***********@*****.***

Primary Phone: 410-***-****

Mobile: 410-***-****

• Promina/IDNX

• Security +

• Raytheon Six Sigma specialist

• ITIL FD V2011

Current TS/SCI W/Full scope

Professional Experience:

Raytheon 1/1/2012 – Present

Assigned assistant OPS manager/JITC MNIS Lab Manager supporting Multi-Nation Information Sharing

(MNIS)/Coalition Forces Battle Laboratory (CFBL) DTO’s for the BRAC move from Arlington VA, to the new

DISA HQ located at Ft Meade, MD. Duties’ ranging from conducting a site inventory of all GFE assists at the

Arlington location of over 4000 items to tracking all incoming assists at the DISA HQ warehouse for delivery to

the Lab floor for installations and activation, assisting in the racking and stacking of equipment, coordinating

with the DISA JITC managers for furniture moves, network cabling and power. Also overseeing the setup of 4

Hotel spaces/Operational support rooms to support the MNIS Network Control Center (NCC), Coalition

Communications Control Center (CCCC), Video Teleconference room (VTC) and Staging room, also to include

the CM of all 62 NMIS/CFBL racks on the JITC Lab floor.

Raytheon 7/2/2011 – 12/31/2011

Supported and provided IV&V to “CREW COMM” for 4 months conducting software upgrades and System

operational QC testing on Cisco 2901/3825 routes and C3650/3750 switches, several versions of the Mercury Interface

Unit, Headset Junction boxes (HJB) and Bose headsets used by the customer for 3 major site installations.

Spent 2 months providing peak load support the Broad Area Maritime Surveillance – Demonstration (BAMS-D)

shelters, (LRE) Landing and Recovery Element and the (MCE) Mission Control Element. Assisting with the bring the

network on line and setting up the shelters system prior to launch and backing up all mission data and shutting the

shelter down after landing, to include troubleshooting any system problems during flight operations.

Raytheon 2/23/2011 – 7/1/2011

Coordinated, via Email/phone a 90 days TDY to Australia, was extended for an Additional 3 weeks of coverage.

Supporting mandatory IAVA updates to all site Cisco Routers And switches, updated Local CM database on equipment

inventory and location, Updated site Firewall drawing, Updated Cisco works and Tacacs database’s to ensure they

matched, Conducted site 10Gig backbone upgrade across all Cisco 6509 core services, Coordinated the running of all

fiber, installed both 4 port and 8 port 10Gig with XENPAK-10GB-LX4 with no impact to site operations. Installed and

updated Firewall filters on Cisco PIX, ASA and Secure Communications SIDEWINDER Firewalls. Completed

GHOSTMACHMINE Firewall install, updated the Firewall filers and verified connectivity to the Network.

Raytheon 05/17/2010 – 2/22/2011

6/16-8/9 provided direct support working with Resume/staffing team on contract Proposals, attending

daily briefing, Meeting, Reviewed and Temp-plating Resumes, Verified and updated the information on

300+ candidates in order to narrow it down to the 74 qualified personal required to fulfill the contract

requirement. Have completed the following in-house Raytheon training: IT information Security

Awareness 5/2010, Export Control Awareness 5/2010, IIS Communications CPA Overview 5/2010,

Computer User Ergonomics 5/2010, IIS Common Process Architecture (CPA) overview 5/2010, Values

5/2010, Electrical Safety Awareness 5/2010, Foundations of Diversity and Inclusion WBT 5/2010,

Chemical Hazard Communication 5/2010, ENG-Cisco ICND2 1.0: Routing Fundamentals, subnetting and

VLSMs 5/2010, Ethics 2010 Self Verification 7/2010, IIS Data Spill Briefing 8/2010, RSpace Appropriate

Use 8/2010, and ENG-640-802 CCNA 8/2010, and also Completed a CCNA Class at UMBC, 8/2010.

Removal and re-installing Labs In support of UAV operations, ISO Falls Church to Dulles Hub Facility

relocation, work was completed ahead of schedule and under budget.

11/2001 12/2009, CACI

Network Engineer Lead

As a Network Engineer Lead LAN/WAN tech working at the customers location providing local and

Remote maintenance and repair, replacing or upgrading network modules on LAN/WAN network

Equipment in order to maintain network operations, provided monitoring and fault Isolation on customers least

DWDM backbone operating several OC192 dark fibers across both Cisco and Nortel equipment.

Use Remedy to track all problems and document all Coordination and resolutions on network outages, dispatching to

over 300 Sites being impacted to initiate Fault isolation and repairs to include repairing cables, replacing network

modules and or replace the Equipment and conducting interface and end-to-end testing to include testing to the desktop

for proper DHCP lease and DNS Resolution to ensure trouble resolution is complete and effective, Provide customer

Liaison on high-profile circuits and network utilization and provide recommendations for FUTURE Upgrades and

BANDWIDTH requirements. Brief the customer and superiors on all findings and Resolutions. Troubleshooting and

maintenance conducted using HPOV, Cisco call Manager, Service on Data (SOD), GEMS, Firebird 6000/8000, FST-

2310, Fluke 635 QuickBERT-T1, Fluke OptiView Network analyzer.

Work conducted on the following network equipment:

-Marconi ASX 200/1000/1200/4000 and BXR 48000 ATM switches

-Timples link 2/link 100/TX3/3030/3060

-Verilink 2100, 3001

-Cisco and Juniper routers, Switches and CTP’s

-Kiv-7/7M/19, KG-194, KG-194A, KG81/83/84, KG95, KG-175/A/B, KG-75, Cylinks, DES3

-Install and test T1/DS1/DS3/OC3/OC12/OC48/OC192

-IDNX/Promina, IDSN

-VOIP Telephones, POE

02/1981 05/2001, U.S. Navy

Radioman/Information technician – RM1/E6

10/1997 – 05/2001, U.S. Navy

Navel Computer Telecommunications Area Master Station Pacific (NCTAMS PAC Wahiawa, HI)

Assigned as Defense Information systems Agency (DISA) Coordinator - Node Site Coordinator, Duties

Involve Project management and transport engineering support for DISA network infrastructures. Also operational

engineering support, Test & Evaluation (T&E) support, configuration management support to AT&T HITS, MCI,

Oceanic, Time Warner, and CACI, involving the Installation, engineering and deactivation of over 2000 VOICE,

VIDEO and DATA circuits. Manage/operate the following systems: two Non-secure Internet Protocol Router Network

(NIPRNET)/Secret Internet Protocol Router Network (SIPRNET), one Automated Digital Multiplexing System

(ADMS), Comprised of three TIMPLEX Link/2+ and two Link 100 systems. Five Automated Digital Networking and

Exchange Systems (ADNS/ADNX). Four PROMINA 800s, one STM, and various ATM Nodes supporting the DISN

and tactical transport infrastructure. One Integrated Networking Management System (INMS), Provide Operation and

direction for Ground Mobile Force Systems (GMF) missions, and LAN/WAN computer systems. Install cables and

build connectors using RS232, EIA530, and MILSTD-188, RS-422 wiring/pin outs. Provide fault isolation and Circuit

restoral for over 3000 circuits and trunks within the pacific theater of operations, using the following test equipment:

Firebird 6000, TTC 950, HP-3551 and CXR-5200, both portable and mounted.

8/1996 - 9/1997, US NAVY

Information technician

Communications Manager/Operator (USS NEW ORLEANS) Managed 20 personal in the daily Operations

of a Shipboard Communications suite using the Following primary systems: NAVMACS (Naval Modular

Automated Communications System) for the processing of high volumes general service traffic. Managed the

NST(Naval Standard Teletype System), Military Satellite Systems UHF and SHF(Super High Frequency System Suite-

IT-21), and numerous circuits using FDM, TDM, PSK, CDS. Submitted daily reports and briefs to senior personal.

Supervised, tracked submitted daily reports ISO the removal of all Naval communications equipment ISO

Decommissioning the ship.

10/1992 - 7/1996, US NAVY

Information technician

Communications Manager/Operator (USS CALLAGHAN) Supervised 12 Personal and managed daily

Operations of the Ships Communications dept supporting the Following systems: NAVMACS (Naval

Modular Automated Communications System) for the processing of high volumes general service traffic.

Managed the NST (Naval Standard Teletype System), Military Satellite Systems UHF and EHF USC-38

(Extremely High Frequency System Suite), Along with various Government security and encryption

devices. Provided daily reports and briefs to senior personal. Directed and trained personnel on the removal and

installation of HF/UHF/SHF/VHF/Satellite antennas for maintenance/repair or replacement as needed.

10/1989 - 10/1992, US NAVY

Information Technician

System Manager/Operator - (NCTAMS PAC HAWAII) Supervised 21 personal and Performed

operational management, control, fault isolation and monitoring of over 250 links, 1,200 Trunks and 3,000

Circuits. Maintained Military Satellite Systems, Integrated Digital Network Exchange (IDNX) backbone

System, Microwave Pulse Code Modulation (PCM), FDM, TDM, PSK, CDS, Integrated Network

Management System (INMS), LAN/WAN computer systems, and Fiber Optic Operations. Operated and

performed rekey variable updates and limited Operator maintenance on various government security and

encryption devices. Submitted daily reports and briefs to senior personal.

Related Experience:

• Troubleshoots highly complex data, voice or video network and hardware problems; researches and

analyzes significant, complex network problems that require evaluation of intangibles, such as

downstream effects on client satisfaction; assesses and evaluates current and future systems. VOIP,

TCP/IP, ISDN, DNS, DHCP

• KG75/175 Trained

• Attended 40 hour ICND class at Global knowledge, 2002.

• Attended 40 hour JUNIPER Class at CSC, 2004.

• Attended 40 hour ATM class provide by Ericson, 2005

• Attended 40 hour CCNA Class at UMBC, 2010

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