Manager Customer Service

Rogers Villanueva

Assistance Manager - O'NEILL

Henderson, NV

*****@*******.*** - 702-***-****

To use my ability to work in a team environment. I am self-motivated and able to work both

independently and as collaborative team member. To obtain a position where I can maximize my

organizational and interpersonal skills and knowledge, which will contribute my years of experience,

that will allow me to grow personally and professionally.

WORK EXPERIENCE

BUYER

BUFFALO EXCHANGE - Las Vegas, NV - January 2012 to Present

Main responsibility is to determine what

types of clothing and fashion accessories will be in demand for the upcoming season.

This involves meeting regularly with fashion designers, manufacturers and other

individuals

within the fashion industry to learn more about the latest fashion trends and

available merchandise. Fashion buyers may also attend fashion shows and review

clothing samples before making their selections.

Assistant Manager

O'NEILL - Las Vegas, NV - September 2010 to January 2012

Making sure the shop floor runs smoothly

Meet the store's monthly targets and handle budgets

Recruit and train staff

Deal with any enquiries and complaints and monitor customer service

Serve customers as needed

Put together the rotas and shifts

Check that the products you sell are well displayed

Managing deliveries

THIRD MANAGER

AFFLICTION CLOTHING - Las Vegas, NV - August 2009 to September 2010

Open and Closed register

Supervise 5 sales associates

Projected year to date goals

EDUCATION

Bachelor of Graphic Design

The Art Institute of Las Vegas - Las Vegas, NV

August 2008

ADDITIONAL INFORMATION

Skills

• 65 WPM

• Excellent PC skills including: Microsoft Word, Excel, Outlook, Windows

XP, and Internet

Explorer

Excellent communication skills and organization skills

Contact this candidate