Customer Service Security

Location:

Posted:

August 26, 2013

WENDY CARTER

EMPLOYMENT HISTORY

WESTEND RESIDENCES /2011 Present

Security Officer, Residential Aide

Patrol all areas of the property and oversee the safety and security of employees, clients

and their visitors

Monitor security surveillance system, conduct safety inspections as directed and maintain

individual security activity records, checklists and logs

Respond and investigate any security related complaints and take appropriate actions

Perform lost and found inventory control tasks

Perform periodic checks of fire extinguishers, smoke heads, emergency call boxes and/or

call box lights to ensure proper functioning and report malfunctions as required

ONE STEP ABOVE SECURITY / 2006 2009

Security Officer, Command Central Station

Managed security desk and keep track of incoming and outgoing visitors and packages

2. Processed payroll for security staff

3. Effectively controlled the command station switchboard

ALLIED BARTON SECURITY / 2003 –2006

Security Officer, The Bank of New York Mellon

Communicated with staff and clients in a manner that is open, honest and responsive in

all situations and provided information regarding the site and surrounding area as

requested by visitors.

2. Monitored entrances and exits

3. Prevented unapproved or unlawful entry and preserved order by enforcing regulations

pertaining to personnel, visitors, and premises.

4. Supported the Functions and the Bank’s strategic information security and risk

management objectives and planning.

EDUCATION

Interboro Institute, New York, New York

A.O.S / Major: Paralegal Studies

Qualifications

Able to handle multiple tasks and able to make appropriate decisions in difficult

situations

Customer service orientated

Excellent communication and hospitality skills

ADDITIONAL SKILLS

Licensed Security Officer

First Aid and CPR certified

MS Office: Word and Excel