Quality Assurance Manager

MELISSA CONTI

** ***** ******** ******

Valley Stream, NY 11580

Home: (516) 872 - 8773

Cellular: (516) 770 - 1181

http://www.linkedin.com/pub/melissa-conti/19/9b8/346

*******.*****@*****.***

OBJECTIVE: To secure a technological related position in a company that can utilize my technical

experience in order to assist and allow the opportunity for the expansion of my knowledge.

EXPERIENCE:

Computer Guy Software, West Babylon, NY April 2010 -

Present

Freelance CSS/HTML Content Specialist

Design, code and distribute clients' customer Email campaigns

Update clients' web content

Upload client-provided images to the server

RichFX Inc./ChannelAdvisor Corp., New York, NY Sept. - 2007 - March

2010

Production Analyst I

Produce online catalogs from digital PDFs and hard copy catalogs for clients including:

Walmart, JC Penney, HP EMEA

Update product-wording appearance for visual order using HTML

Create and maintain extensive production manuals for clients

Batch-process and alter catalog-related images and brand logos according to client

specifications

Crop and/or alter customer PDFs for preparation of catalog import

Fulfill manual quality assurance on aesthetics, metrics and client-provided links

Complete client directed alterations for catalogs and supporting documentation

Upload online catalogs and images onto RichFX/ChannelAdvisor and client servers

Create, set and test aesthetic properties of products using the custom personalization tool

Entrusted as substitute for the outsourcing manager

Provide uninterrupted support and availability for Walmart

Arvin Signs, Inc., Rosedale, NY March 2003 - Sept. 2007

Administrative Assistant

Attend to the specific needs of customers and vendors

Maintain Accounts Receivable and Accounts Payable

Diagnose and repair computer related problems

Inspect custom signs for spelling, grammatical and logical errors

Develop relations with vendors and determining the best per cost solutions

Entrusted as Office Manager while owner(s) went on installations

ADDITIONAL SKILLS:

Intermediate Programming Skills: C, C++, DHTML, JAVA, JavaScript, SQL, Visual Basic 6

Advanced Programming Skills: CSS, HTML

Program and Website Skills: Complete Microsoft Office Suite, Microsoft Windows, Complete

Adobe Design Suite, Microsoft Visio, Microsoft Project, SalesForce, Omniture, HTTP Packet

Sniffer, Catalog Accelerator, Microsoft Internet Explorer, Mozilla Firefox, Google Chrome

Supplementary Skills: Effective prioritization, efficiency, punctuality, attention to detail,

creativity, organization, ability to work on a team and independently, rapidly master new

technologies and methods

EDUCATION:

University Of Phoenix (Online Campus), Valley Stream, NY 2004 - 2006

Bachelors of Science: Information Technology GPA: 3.6

Briarcliffe College, Bethpage, NY 2002

Completed one semester of coursework in Computer Information Systems GPA:

4.0

Nassau Community College, Garden City, NY 1998 - 2001

Associates of Liberal Arts: Math and Science GPA: 3.2

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