Manager Training

CHRISTOPHER R. SULLIVAN

**** *********** ** *** ****

Augusta, GA 30909 Email: ****************@*****.***

Home Phone: 706-***-****

Active Clearance: SECRET

Qualifications & Highlights

• Risk Management

• ITIL Service Operations Manager 2011

• Vulnerability Assessments & Mitigation

• STIG Compliance

• Certification & Accreditation

• FISMA Audits

• Vulnerability Analysis

• Retina

• SCAP \ SCC

• Nessus

• SRR

• HBSS

• STIG Validation

• Configuration Control Board Member

Education

Associates of Arts

Computer Information Systems

Hillsborough Community College Tampa, FL (May 2004)

Bachelors of Science Information Technology Security (In-progress)

Western Governors University

Certifications

A + 2009, Network + 2009, Security+ 2008 (CE), CASP

CIW Web Foundations Associate

ITIL Foundations 2011 ITIL OSA 2011

MCTS 2008 MCITP 2008 Server Administrator, Active Directory, Network Configuration

Microsoft Certified Solutions Associate (MCSA) 2012

HBSS 4.5 Administrator (cert number 93826)

ACAS

Cisco Certified Network Administrator (CCNA) CSCO12305022

Operating Systems: Windows 98, ME, XP, Vista, Windows 7, Server 2003. Server 2008 R2

Hardware: Hubs, Laptops, Workstations &Servers (HP, Dell, Compaq, IBM)

Software: Syslog, What’s up gold, Orion Solar Winds, Remedy, Active Directory, Lotus Notes Client,

MS Exchange Server, SAN, McAfee HBSS, Retina Scan, DISA Gold Disk v2.0, Nessus, Nmap, App

Detective, and Cisco Security Device Manager (SDM).

Professional Experience

Aug 2012-Aug 2013

IASO US Army TRADOC Battle Lab Collaborative Simulation Environment (BLCSE)

NCI Information Systems Fort Gordon GA

Provides IA support for 18 federation BLCSE sites includes re-accreditation guidance to ensure

approval of Authority to Operate (ATO)

Prepares BLCSE for ACA DIACAP C&A site visits

Implements TEMPEST requests

Ensures enclave confidentiality, availability, and integrity

Assist the Information Assurance Manager (IAM) with ensuring workforce maintains annual IA training

and 8570.01-M requirements

Creates DIACAP Implementation Plan (DIP) and executive package, assist IAM with ensuring the

proper MAC and classification level is assigned, and the workforce is 8570.10-M compliant.

Identifies risks based on vulnerabilities exposed during audits and observation.

Provides subject matter expertise to systems administrators, networks, and management

Creates project information assurance management strategy planning DIACAP milestones and provides

subject matter guidance to obtain organizational goals

Conducts documentation review, creates memorandums of agreements (MOA)

Generates and maintains overall security risks and vulnerabilities Plan of Actions Milestones (POAM)

Reviews DIACAP documentation executive packages

Attends weekly configuration control boards, configuration management meetings

Conducts vulnerability assessments and ensure Security Technical Implementation guides have been

applied IAW AR 25-2, DoD 8500.2, and FISMA

Reviews DB, router, firewall, switch configurations for STIG compliance

Dec 2011-AUG 2012 Security Engineering Technical Advisor (SETA) IASO

Public Executive Office of Simulation Training & Instrumentation (PEO STRI)

NCI Information Systems Orlando, FL

Assisted PEO STRI, PM TRADE with the Interim Range System (IRS), Home Station Instrumentation

System (HITS), and the Exportable Training Capability System (ETC-IS). Duties included DIACAP

Documentation review of the Information Security Plan (ISP), Continuity of Operations (COOP),

DIACAP Implementation Plan (DIP), System Identification Profile (SIP), Hardware &Software List

(HW &SW), Incident Response Plan (IRP), Disaster & Recovery, and Memorandum of Agreements

(MOA) and POA&M.

Assessed risks and vulnerability identification with the implementation of Security Compliance

Automated Protocol (SCAP), Retina, Nessus App Detective, and Nipper One.

Assist Public Executive Office of Simulation Training & Instrumentation Systems (PEO STRI) with

embedding IA processes into the acquisition & development of Warfighter Focus Training systems

Prepares weekly and monthly SAR (Security Activity Reports), to track the status of DIACAP efforts,

attended weekly IPT (Integrated Project Team) meetings, and provides subject matter Information

Assurance guidance to GDIT, Riptide, and SAAB training USA.

Travels and supports re-accreditation efforts at Ft Hood, Ft Irwin, and Ft Campbell.

Reviews vulnerability reports, Retina, to ensure an IAVM processes is established and IAVA’s are pushed

out to all Windows systems and CISCO network devices and TACLANES.

Ensures that known, documented, and implemented processes for DoD 8500.2 IA- controls

Conducts TRR (Test Readiness Review) prior to CT&E (Certification, Testing &Evaluation) of DOD

systems.

Assist information assurance manager (IAM) with ensuring that all operators are 8570.01 certified and all users

and operators complete annual IA training.

Performs STIG validation checks including servers, operating systems, database, switches, routers, firewalls,

domains, and other IA enabled applications and services.

Expert with eye Retina, Gold Disk, SCC, App Detective, Nessus, Nipper, and other related IA tools.

Reviews IA CDRL and makes recommendations

Assists with the creation of Performance Work Statements (PWS), and Statements of Works (SOW)

Configures TACLANE, switches, router, OSPF, SNMPv3

Jan 2011- Nov 2011

Help Desk / Systems Administrator,

DSCI, JTF-GTMO Guantanamo Bay, Cuba

Perform diagnostics, Problem identification and Respond to user problems, follow up on initial

problem report and maintain logs that document all issues

Response to problems, escalate complex problems to system administrators and track problems

through resolution

Install and Implement an automated trouble ticket and reporting system

Track technical support from vendors, Provide Trend Analysis

Provide detailed Mission Logs input

Monitor servers, workstations, routers, and switches. Small computer troubleshooting and hardware

repairs

Monitor daily, weekly, and monthly system backups

Assist in the trouble-shooting and fault isolation of all systems

Monitor the JTF-GTMO networks and collect performance statistics on bandwidth utilization, CPU

utilization, and latency Manages user accounts and perform systems diagnostics and initial

troubleshooting on all JTF-GTMO servers, workstations and laptops

Establishes, modifies, and maintains accounts via Active Directory. Managed and created tickets

with utilizing Remedy

Responsible for monitoring, operating, managing, troubleshooting and restoring to service any

personal computers (PC) or notebooks that are authorized access to the network

Feb 2007 - Dec 2010

IA Technician, Combat Support Associates

Camp Arifjan, Kuwait

DOD Information Management officer (IMO), secures network infrastructures IAW policies in support

of 3500 assets

Provides basic network troubleshooting and connectivity issues, assigns user accounts rights and

permissions, configures system requirements

Conducts user awareness training such as ensuring users comply with annual IA Training

Monitor daily, weekly, and monthly system backups

Assist in the trouble-shooting and fault isolation of all systems

Usage Monitoring, Software Analysis, Maintenance of Baselines, Metrics Reporting, Client Service

Support, and assisting in process improvements

Establishes, modifies, and maintains accounts via Active Directory; managed and created tickets with

Maintains security event logs, for compliancy and vulnerability mitigation

Feb 2002 - Jan 2006

Help Desk Technician,

Bank of America Tampa, Florida

Assisted all call center employees and associates with their software, hardware, and password issues

Ensured that log- in, profile, and Internet protocol were serviced at the highest level

Facilitated training programs for new hires which consisted of a 5 week computer based training

program dealing with modifying client account information, receiving payments, transferring funds, and

modifying commercial lines of credit

Manage customers with log-in, username, and password set up for Internet banking

Consult with team members, system administrators, and system engineers to resolve issues that need

more guidance and analysis

Assigned permissions, and access based on the least principle concept and segregation of duties.

Performed troubleshooting on operating system issues--provided superior associate support and ensured

all clients' needs were met and that they were satisfied

Managed, modified, corrected, and monitored email account activity; provided many solutions ranging

from password lock outs and Internet Protocol (IP issues, conflicts)

July 1998 – November 2001

US Army

E4 Specialist

Logistics

References available upon request

Contact this candidate