Customer Service Representative

Greer Kafilat Asake

***** ******** ** #**** ******* Tx 77083

************@*****.***

Mobile: 281-***-****

Skills/Qualifications

Controls and Instrumentation, Equipment Maintenance, Manufacturing

Experience, Manufacturing Quality, Mechanical Inspection Tools, Tooling,

Safety Management, Quality Focus, Power Tools, Judgment, Decision Making

Education

High School Diploma

Texas Southern university

Relevant Skills: Design, project management, supervisory, strong problem

solving and analytical skills

Key Qualities: Able to work well under pressure, responsible, team player,

detail oriented, good communicator

WORK EXPERIENCE

FireBus System.

10/2012 - 02/2013

Electronic assembly of components and sub-assembly

Follow procedures developed and implemented adequate administrative and

engineering to support the objective of the lab.

Be able to perform final assembly, power-up and testing of variety of

firebus products using knowledge of electronics, programming, electronic

test equipment and standard handtools - product trainingBuilt machines

wiring all its part and installed devices into its components.

1. Assisted in building more than 120,000 different types of sensors;

hydrophones, geophones, and GPS

2. Smoothen the tip of 450 wires per shift using the Sanding machine.

Performed Setups and Tag-outs

Used

clipper to hold the wire and hot iron to carefully strip out wires in

order to avoid damaged wires.

3. Cleaned 450 wires per shift using Delimo, and water and properly

ensured they are not sticky.

4. Used pneumatic tools to shot soft and hard glues into different holes

of extended hydrophone elements.

5. Read blueprints on a daily basis while diligently follow and execute

the instructions. Carefully

installed small parts into the wire; ensured color code and work

instructions are followed.

6. Lifted up to 40Lbs cable and used pallet jacks to move heavy cables.

7. Highly proficient using hand tools like torque, wrenches,

screwdrivers, tweezers, pliers,and cutters

Sercel inc. 10/2007- 2/2012

1. Prepares work to be accomplished by studying assembly instructions,

blueprint specifications, and parts lists; gathering parts,

subassemblies, tools, and materials.

1. Positions parts and subassemblies by using templates or reading

measurements.

1. Assembles components by examining connections for correct fit; fastening

parts and subassemblies.

1. Verifies specifications by measuring completed component.

1. Resolves assembly problems by altering dimensions to meet

specifications; notifying supervisor to obtain additional resources.

1. Keeps equipment operational by completing preventive maintenance

requirements; following manufacturer's instructions; troubleshooting

malfunctions; calling for repairs.

1. Maintains safe and clean working environment by complying with

procedures, rules, and regulations.

1. Maintains supplies inventory by checking stock to determine inventory

level; anticipating needed supplies; placing and expediting orders for

supplies; verifying receipt of supplies.

1. Conserves resources by using equipment and supplies as needed to

accomplish job results.

1. Documents actions by completing production and quality forms.

2. Contributes to team effort by accomplishing related results as needed.

Bolms Solutions Houston, TX

01/2010-2011

(Part time/weekends)

1. Testing unit according to company stipulated guideline

2. BOOKING AND LOADING AND OFF LOADING CONTAINERS,SPECIALIZE IN AUTO AND

OCEAN FRIEGHT

3. Driving and moving the Folk lift during Loading and off Loading

1. Prepares product for shipment by reading open orders, invoices and

verifying location.

2. Warehouse Maintenance and Materials Data Entry as assigned.

3. Work closely with production supervisors to ensure quality shipment of

products

Vogo Technology 12/2010

(contract for family)

Customer Service representative

1. Handling high volume of inbound calls busy call center.

2. Research and resolving billing enquiries, organize and daily follow

up.

3. Explain products and services.

4. Reconciling billing discrepancies.

REFERENCES

Mr Dale, FireBus Systems 832-***-****

Mrs Pactric, Sercel inc 571-***-****

Contact this candidate