Quality Assurance Customer Service

Christopher Trujillo

***** ******* **. #*** 916-***-****

Houston Tx. 77014 **********@*****.***

Objective

Seeking employment which allows growth and opportunities for advancement.

Obtaining a challenging and progressive position requiring assembly and technical support.

Qualifications

Superior problem solving and trouble shooting skills, ability to identify key customer satisfaction

issues and root causes for tech support questions, track and resolve issues following through to

resolution.

Very dynamic presence, self-confident, decisive with excellent verbal and written communica-

tion skills.

Excellent customer service communication. Highly organized.

Able to communicate and work effectively with a diverse group of end users, management, co-

workers and to make successful contribution in teamwork with all employees.

Experience

Sermatec ( Adecco ) 06/11 to 01/13

Houston, Tx ( Masker / Blaster )

Mulit tasking from shipping and receiving, blasting, masking getting parts ready for coating

forklift operator all to meet customers needs.

Solyndra Inc. 06/09 to 12/10

Fremont, Ca. (Production and Quality Assurance Technician)

I have earned multiple certifications for backend processes, understanding the use of Agile, and

MES,

assuring the best possible Quality Assurance of a well made American product in a solar indus-

try.

Solyndra (West Valley Staffing Agency) 05/08 to 6/10

Fremont, Ca. (Backend Operator)

I have earned multiple certifications for backend processes, understanding the use of Agile, and

MES,

assuring the best possible quality.

Trujillo’s Lawn Service 02/07 to 05/09

Citrus Heights, Ca.

Provided lawn service to various customers.

Sidco Labeling Systems 05/05 to 01/07

Santa Clara, Ca. (Service Technician)

Service Technician, Quality Control, inspect, test and repair hardware. Assisted customers with

common hardware and software issues to reduce support calls and enhance customer satisfaction.

Sato America, Inc. 11/97 to 03/04

Sunnyvale, Ca. (Tech Support Specialist)

Certified Sato Service Technician, troubleshoot, able to repair entire Sato product line.

7up Bottling Co. 02/91 to 05/96

Santa Clara, Ca

Contact this candidate