Project Quality
Resume:
Professional Summary
o Over * years of Software Quality Analysis and Testing experience (manual
and automated testing for Client / Server and Web based applications),
seeking a technically challenging position based on strong analytical
background, Business requirements analysis, Test strategy, Test plan as
well as thorough understanding of Software Development Life Cycle and
Testing processes. Familiar with Object Oriented Programming using.NET.
Key Skills
o Sound knowledge in different SDLC methodologies like Water Fall, V-Model,
Agile Scrum Methodologies
o Well versed with various Testing Methodologies such as System,
Functional, End to End, Regression, Load, Stress Testing
o Extensive experience using SQL statements, functional and business
process testing. Well versed in SQL
o Experience in analyzing Business Requirements, Functional and Technical
Specifications to develop Test Cases
o Solid experience in Develop, Review, Execute, and Maintain Test Plans,
Test Cases, Test Scripts and Test Procedures
o Experience in understanding the architectural view of ETL Data Warehouse
Programs and Batch Jobs. Performed testing in the resultant Data marts.
o Good knowledge on Business Requirements Elicitation, Process Modeling,
Gap analysis, Risk analysis, SWOT analysis and development of Functional
Specifications
o Good knowledge in Enhance tests by inserting Check Points,
Parameterization and Calling Functions/Actions. Generating steps through
Step Generator, Adding objects to Object Repository, Working with Data
table, Active Screen, Debugging and Running tests, Analyzing and
Reporting Defects using QTP
o Expertise in developing Test Plan tree, Design Test Steps, Creating and
Viewing Requirements Coverage, Define Test Sets, Schedule Test Runs,
Adding and Tracking Defects, Alerting on Changes, Generating Reports and
Graphs using Quality Center
o Experience in using VB Script statements, functions to develop Test
Scripts in Expert View of QTP
o Experience in documenting Defects with high level of detail, accuracy,
and informative recreation steps
o Experience in Software Verification, Validation and Testing Methodology
o Experience in generating and maintaining test cases, validating test
results, creating Requirements Traceability matrix, analyzing bugs,
interacting with team members to debug and report errors
o Involved in Team Meetings, Review, Inspections and walkthroughs on the
related projects
o Proven ability to work efficiently in both independent and team work
environments
o Quick learner and excellent team player, ability to meet tight deadlines
and work under pressure
o Excellent Communication, presentation, interpersonal, analysis and
leadership skills
Technical Skills
Test Management Tools: QTP, Quality Center
Hardware / Platforms: Windows 98/XP/2000, UNIX
Programming Languages: SQL, PL/SQL, C, .NET
Databases: Oracle, DB2, SQL Server, MS Access
Tools: SQL Navigator, TOAD, QT (Query Tool), MS
Office
Education
Bachelor of Technology, JNT University, India
Project details
Project #1
Client: AIG USA
Title eCSO PnC
Operating System Windows XP
Testing Tools
/ METHODOLOGIES QUALITY CENTER, QUERY TOOL, MANUAL TESTING, QTP
DATABASE ORACLE, DB2
TEAM SIZE 6
ROLE QA ANALYST
Duration July 2012 - Till Date
PROJECT OBJECTIVE
Purpose
. eCSO PnC project deals with Property and Casualty claims
processing. The system has the complete automated process for a
claims life cycle, right from onset of a claim to its payment.
. Major Functions include Creating Case, Handling Claim related
Financial Transactions, Investigating Claims, Maintaining User
Profiles and Access Rights along with Tools like Diary and
Calendar. eCSO PnC is used for creating cases, making payments and
performing most claims handling functions. eCSO PnC also offers
important new functions not currently available in any other
Property and Casualty tool. For example, the Diary Module enables
you to manage your calendar easily and bill scheduled activities.
The Investigation Module allows you to capture critical data
relevant to the claim.
CLIENT DESCRIPTION
. Chartis is a world leading property-casualty and general insurance
organization serving more than 70 million clients around the
world. With one of the industry's most extensive ranges of
products and services, deep claims expertise and excellent
financial strength, Chartis enables its commercial and personal
insurance clients alike to manage virtually any risk with
confidence. Chartis is the marketing name for the worldwide
property-casualty and general insurance operations of Chartis Inc.
ROLES AND RESPONSIBILITIES
. Analyzed technical specifications and business requirements and Use
Cases.
. Analyzed the system requirement specifications and developed Test
Plan, Test Cases to cover all paths using Quality Center.
. Created and executed test plan and test cases that will determine
optimal application performance according to specifications.
. Requirements are tracked through Requirements Traceability Matrix
(RTM).
. Designed test scenarios and written test scripts.
. Involved in setting up the Test Environment & creation of Test
Data.
. Performed all types of manual testing and Test Scripts are
generated using Quality Center.
. Developed, Enhanced, and Maintained automated testing scripts with
Quick Test Professional for Regression, Integration, and system
Testing.
. Enhanced scripts by inserting Standard, Bitmap, and Database
checkpoints using QTP.
. Performed all various types of testing like Smoke testing,
Functional, Regression, System, Integration and User Acceptance
testing.
. Analyzed failed test results and submitted defects based on test
results through Quality Center and maintained complete Defect Life
Cycle.
. Co-ordination with the Project Managers and Development team for
resolution of any outstanding issues.
. Wrote SQL queries to validate database.
. Report generation and Bug tracking using Quality Center.
. Involved in meetings and reviews with the team members.
. Weekly status reports on application testing are submitted.
. Interacted with business and technical teams for the successful
completion in all phases of test life cycle.
. Reported the QA status to the team in the weekly meetings.
Project #2
Client: CHARTIS USA (formerly AIG)
Title Intellirisk
Operating System Windows XP
Testing Tools
/ METHODOLOGIES QUALITY CENTER, QUERY TOOL, MANUAL TESTING, QTP, IBM
INFOSPHERE DATASTAGE,
DATABASE ORACLE, DB2
TEAM SIZE 6
ROLE QA ANALYST
Duration Jan 2011 - June 2012
PROJECT OBJECTIVE
Purpose
. IntelliRisk is a sophisticated risk management system featuring
detailed claim and financial information, adjuster activity notes,
automated alerts, quick status reports and advanced risk management
analysis tools. A customizable, printable Dashboard provides
several metrics and filter options for instant viewing of critical
claim data, with hyperlinks to details.
. This application is developed in Java, J2EE and DB2. Test Scripts
are created to test all the functionality of the Application using
QTP and integrated with Quality Center.
CLIENT DESCRIPTION
. Chartis is a world leading property-casualty and general insurance
organization serving more than 70 million clients around the
world. With one of the industry's most extensive ranges of
products and services, deep claims expertise and excellent
financial strength, Chartis enables its commercial and personal
insurance clients alike to manage virtually any risk with
confidence. Chartis is the marketing name for the worldwide
property-casualty and general insurance operations of Chartis Inc.
ROLES AND RESPONSIBILITIES
. Involved in Business Requirements Elicitation, Process Modeling,
Gap analysis, Risk analysis, SWOT analysis and development of
Functional Specifications
. Designed test scenarios and written test scripts.
. Involved in Functional testing, Regression testing, System testing
and User Acceptance testing of application.
. Analyzed technical specifications and business requirements and Use
Cases.
. Involved in developing Test Plan, Test Cases using Quality Center.
. Responsible for automating manual test cases into test scripts QTP.
. Understood the overall architecture of the ETL layer. Wrote Test
scripts and performed testing on ETL Jobs and the end Data Marts.
. Tested application using Manual as well as using automation Test
scripts.
. Analyzed failed test results and submitted defects based on test
results through Quality Center and maintained complete Defect Life
Cycle.
. Wrote SQL queries to validate database.
. Report generation and Bug tracking using Quality Center.
. Involved in meetings and reviews with the team members.
. Interacted with business and technical teams for the successful
completion in all phases of test life cycle.
. Involved in UAT testing by reviewing the test results with the
users.
Project #3
Client: CHARTIS USA (formerly AIG)
Title Auto Pay
Operating System Windows XP
Testing Tools
/ METHODOLOGIES QUALITY CENTER, QUERY TOOL, MANUAL TESTING, QTP,
RAPID SQL
DATABASE DB2, SQL SERVER
TEAM SIZE 4
ROLE QA ANALYST
Duration June 2009 - Dec 2010
PROJECT OBJECTIVE
Purpose
. The purpose of the Auto Pay project is to provide an automation of
processing payments on invoices approved through Legal Exchange
without any further user interaction. Once an invoice has been
approved (in Legal exchange),assuming the invoice detail meets
certain business requirements/criteria, Auto Pay will automatically
process the payment without the need for further user interaction.
. This application is developed in Java, J2EE .Test Scripts are
created to test all the functionality of the Application using QTP
and integrated with Quality Center.
CLIENT DESCRIPTION
. Chartis is a world leading property-casualty and general insurance
organization serving more than 70 million clients around the
world. With one of the industry's most extensive ranges of
products and services, deep claims expertise and excellent
financial strength, Chartis enables its commercial and personal
insurance clients alike to manage virtually any risk with
confidence. Chartis is the marketing name for the worldwide
property-casualty and general insurance operations of Chartis Inc.
ROLES AND RESPONSIBILITIES
. Analyzed and reviewed the software requirements, functional
specifications and design documents.
. Identified Test Scenarios and developed Test plan, Test cases as
per Software Requirements.
. Involved in various type of testing Unit Testing, System Testing,
Functional and Regression Testing etc.
. Involved in the preparation of Traceability Matrix document.
. Involved in Defect review meetings with developers to discuss on
critical issues.
. Used SQL queries to run Comparison Testing to compare data in
database and data displayed on front end.
. Uploaded Test plans, Test cases and Test results to Quality Center.
. Presentation of the QA Status report and the Defect Status reports
in the weekly meeting
. Involved in weekly walkthroughs and inspection meetings, to verify
the status of the testing effort and the project as a whole.
. Performed Security, System Testing and Regression Testing
. Attended Weekly Status meetings.
. Reported issues to Developers and Business team.
Project #4
CLIENT: DB Schenker, USA
Title KAMS (Key Account Management System)
Location USA
Operating System Windows 2000
Tools Quality Center, QTP
TEAM SIZE 4
ROLE QA ANALYST
Duration March 2008 - May 2009
PROJECT OBJECTIVE
Purpose
. Key Account Management System covers all fields of a professional
customer management. It provides all customers with a common global
structure, building a single point of contact with customers on
global, regional and national level.
. KAMS features customers to create and Edit shipment details, Packs&
Dimensions, PO Tracking and Billing information. Once a shipment is
generated, Reports module provides report with all details for each
individual and group of customers.
. This application is developed in Java, J2EE.Test Plan and Test
cases are created to test all the functionality of the application.
Quality Center is used for bug tracking and reporting. Test Scripts
are generated and executed using QTP.
CLIENT DESCRIPTION
. DB Schenker stands for the transportation and logistics activities
of Deutsche Bahn. DB's Transportation and Logistics Division holds
top positions worldwide in the industry.
. DB Schenker comprises the DB Schenker Rail and DB Schenker
Logistics Business Units. Following the 2009 economic downturn, DB
Schenker is once again on the path to growth and success in all
areas - from rail to contract logistics.
ROLES AND RESPONSIBILITIES
. Analyzed technical specifications and business requirements and Use
Cases.
. Designed test scenarios and written test scripts.
. Involved in Functional testing, Regression testing, System testing
and User Acceptance testing of application.
. Involved in developing Test Plan, Test Cases using Quality Center.
. Analyzed failed test results and submitted defects based on test
results through Quality Center and maintained complete Defect Life
Cycle.
. Report generation and Bug tracking using Quality Center.
. Involved in meetings and reviews with the team members.
. Interacted with business and technical teams for the successful
completion in all phases of test life cycle.
. Performed all types of manual testing and Test Scripts are
generated using QTP.
. Used Parameterization for using various data to test the
application.
. Identified bugs are reported to QA manager and development team.
. Co-ordination with the Project Managers and Development team for
resolution of any outstanding issues.
. Executed SQL queries to check the data table updates after test
execution using SQL Navigator.
. Weekly status reports on application testing are submitted.
. Participated in Walk through and Defect report meetings
periodically.
Project #5
CLIENT: The Travelers Companies, USA
Title Direct Bill Workstation
Operating System Windows 2000
Tools Quality Center, QT (Query Tool)
TEAM SIZE 4
ROLE QA ANALYST
Duration March 2007 - Feb 2008
PROJECT OBJECTIVE
Purpose
. The objectives include the replacement of the current CAP system
and enhancement of some of the current processes.
. This phase of the project is to replace the CAP system. CAP is the
mainframe system used by ARAs (Account Resolution Team) for
notifications, follow up needs, and for other alerts for audits,
new business and policies over $100k. Account notes are also
captured in the CAP system. These notes are used for research by
ARAs, ASRs (Account Service Representatives), and other members of
the Direct Bill team
. The Direct Bill Workstation Project will use methodology developed
specifically for Task and Work Management.
CLIENT DESCRIPTION
The Travelers Companies is the largest American insurance company by
market value. It is also the second largest writer of commercial
property casualty and personal insurance in the United States.
Travelers have significant operations in New York, Hartford,
Connecticut and St. Paul, Minnesota. It has been a component of the
Dow Jones Industrial Average since June 8, 2009. The company has field
offices in every U.S. state, plus operations in the United Kingdom,
Ireland, Singapore, China and Canada.
ROLES AND RESPONSIBILITIES
. Understanding project requirements using business requirement
documents.
. Attending check-in and IT/QA requirement hand-off meetings.
. Writing/Reviewing/ executing test cases.
. Exclusively used HP Quality Center to create the manual testing and
to log the defects, as well as to document them in the bug tracking
system.
. Sending status reports for test execution phase on daily/weekly
basis.
. Conducted knowledge sharing sessions to the new members of the
team.
. Preparing Increment closure document after completion of each
increment.
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