Manager System

**** ** **** *** *****: 786-***-****

Homestead, Florida 33033 Email: ********@*****.***

Ariel Batista, Jr.

Objective Network System, Technical Manager, Voip System Management/Networking.

Experience

4/09 – 5/13 Voice System Engineer. MTN Satellite Communications, Installation, configure

Voice system and PBX's. Configure & deployment of WiFi phone system for ships.

Designed and update Mercury and VoiceXchange system for new generation

Telephony Engine. Setup connections between Cisco Gateways and Ship PBX.

Worked with PortaSip billing. Cisco Voice Gateways, Cisco Call Manager and

Cisco ASA Firewalls. Designed and implemented QoS and network setups for

voice over Satellite & LAN/Wan setups. Setup & Supported Nagios, for Alerts.

Email Gateways with Postfix on Linux systems. Linux Debian and CentOS

systems. MySQL, Apache, PHP. Setup Bind for DNS servers.

6/06-12/08 Telecommunications Director, Elephant Group, Inc. Ft. Lauderdale FL.

Setup Call Centers 4 location Voip PBX System. Managed Network departments,

Maintained and managed companies main Data Center. Manage network,

Security, Windows & Linux servers setups. Managed all IT employee’s at all

location. Developed an 800 system for inbound calls to maintain over 19K 800

numbers with multi routes for redundancy. Asterisk iPBX software, Polycom ip

Phones, Cisco 794X, 796X phones. Cisco Gateways with MPL network. Setup

VM Ware for Server farm for call center apps and Company CRM.

8/04 – 6/06 Consultant Kasi International, Owner: Miami, Florida Network installation and

setups. Asterisk PBX sales and installations, Network firewalls, MS Small Biz

Servers, Citrix setups, Support for Telco Enterprise Asterisk networks, Remote

support for networks. Voip system, installation and configurations. FreePBX

system.

3/97-8/04 Director of IS Ruds, Inc. d/b/a Management Technologies, Miami, Florida

Setup/maintenance 50-user multi-location Network system; Developed Voip

Phone service with open source Asterisk PBX; Maintain/upgrade all Microsoft

WindowsServers/company firewalls; Implemented Virus protection system via

Desktops/Server based; Installed/developed company IVR; accounting

system/upgrade company to enterprise contact management system.

Education Associate in Applied Science in Aircraft Maintenance Technology –

Community College of the Air Force 34 Credits completed

June, 1977 Miami Senior High School, Miami, Florida

Certifications/Training:

Hewlett Packard Product and Epson complete Product training

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Citrix WinFrame 1.7 Administration and certification.

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IBM PS/2 System Training, IBM Networking, Printers

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AICARS Computer System Instruction: Airlift Interim CAMS/REMIS

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Novell Network 2.1,3.0,4.0

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MSCE Windows 4.0

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Xorcom CompletePBX Certification.

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Asterisk

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Linux

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Nagios

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NagiosQL

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Private Pilot Single Engine Land.

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Skills:

Novell Netware, MSCE, Citrix, Linux ubuntu desktop, DOS, Windows, MS Office.

Asterisk PBX, CompletePBX, FreePBX, Nagios, Linux Servers, Debian, CentOS,

Bind, Postfix, Nagios. Xen Servers,Cisco Gateways and Call Manager.

Languages: Bilingual - Fluent in Spanish

References: Provided upon request

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