Sales Customer Service
Resume:
JEAN LEONARD
th
**** ** ** ******* ****.leonard @busmail.net
Coconut Creek, FL 33073 954- 803-9023
Passion for Domestic and International Account Management
Exceptional Customer Service Skills
International Business Expertise in Cultural, Economic and Political Affairs in
European Countries
Incomparable Work Ethic with an Extraordinary Drive to Succeed
Highly s killed in identifying and clos ing new business, growing existing businesses, and winning
customer loyalt y. Fast learner with the proven ability to hit the ground running and deliver res ults
quickly. Dynamic sales leader with a tal ent for sel ling design, quality, service and val ue over price.
Proven revenue generator in various market conditions and demonstrated ability to build new
territories and expand opportunities wit hin existing client base. Driven to opt imize market
penetration and sales growth through customer relationship building and management .
SELECT ACCOMPLISHMENTS
Built a company from start-up to a robust $12 million annual revenue enterprise
with an innovative advertising model.
Transformed underperforming operations of a high-end furniture company
igniting sales through novel marketing concepts.
Entered the specialty foods market in the US with a renowned Belgian chocolate
by developing select sales and marketing channels.
Multilingual: fluent in French, English, Dutch and basic German
PROFESSIONAL EXPERIENCE
HORNER EXPRESS W ORLDWIDE Fort Lauderdale, Florida January 2012 to present
Export Manager Europe
Increased market s hares by 10% in challenging European economy
Res ponsible for t he s igning of a contractual agreement wit h key European distributor
Managing Euro warehouse for improved logistics and streamlined inventory controls
CHENEY BROTHERS Riviera Beach, Florida February 2011 to December 2011
Export Sales Manager
Negotiated and secured new business with an elusive wholes aler in New Caledonia
Created customized label and product packaging to conform with required export
regulations
Increased the margins from 13 to 18 % on Tahiti market by introducing new products to these
existing customers
PRALIN ES MAN AGEMEN T, LLC Fort Lauderdale, Florida August 2004 to February 2011
DBA: Galleo Belgian Chocolate
Chief Executive Officer/Pres ident
Penetrated new markets and s ustained continued growt h by developing marketing channels,
fostering business relat ionships and customer loyalty
Established large accounts with prominent hotels including St. Regis and industry leader
Bombardier
Differentiated the company and product line from local competitors by branding efforts to
achieve and exceed goals of $250,000.00 annual revenue wit hin 24 months of opening
MAISON et JARDIN Liege, Belgium 1994 to 2004
Owner/Manager
Built up product portfolio and forged the company’s niche as a leader in a unique market by
launching innovative campaigns, applying new sales strategies and helping t o identify new
products
Enhanced demand and sales activit y by repos itioning s how room location and expanding
participation in major European furniture exhibitions
Became #1 in Belgium for sales of Norwegian recliners
BERLAM S.A. Liege, Belgium 1983 to 1996
DBA: Literie Maxi Dis count Mattress Stores
Managing Partner
Launched the first “Mattress Life Cycle” advertis ing campaign to educate customers on the
qualit y and value of a healthy s leep s ystem
Built a company from st art-up to a robust $12 million annual revenue enterprise with an
innovat ive advert ising model
Fueled business growth wit h brand recognition leading to ten stores throughout Belgium and
dominated industry for fourteen years
EDUCATION
COLLEGE of STEUBENVILLE Steubenville, Ohio
(Now known as: Franciscan University)
Bachelor of Science – Business Management
Magna cum Laude – completed four year program in 2.5 years
Member Alpha Chi
PROFESSIONAL AFFILIATIONS
Fort Lauderdale Chamber of Commerce
Las Olas Association
COMPUTER SKILLS
MS Outlook Word Publisher PowerPoint Excel SAP FACTS
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