Customer Service Assistant

Milord Athis

*** ********* ***; Pawtucket, RI *2860

401-***-****; **********@*******.***

OBJECTIF

To obtain a position in a biotechnology firm, focusing on immunology, research, and manufacturing.

Summary of Qualifications

• Good knowledge of immunology and manufacturing, and detail oriented.

• Excellent communication and collaboration skills.

• Proficient in English, French, Haitian Creole, and basic knowledge of Spanish.

• Excited by the challenges of lab experimentation.

• Computer skills: manage and troubleshoot a wide network system . Assigned permissions and

administrative rights to users.

• Administered Lab specimens in the computer system and distribute them to various locations.

• Clarified and evaluate labs results over the phone to hospitals.

• Received labs from other hospitals, and perform patient registration

Work Experience

Rhode Island Hospital Providence, RI Nursing Associates 07/07-present

Working side by side with nurses and doctors to enhance patients normal activities. Phlebotomy work,

EKG, pre operating procedures.

Rhode Island Hospital, Providence RI Medical Lab Assistant 07/10-07/11

Administer lab and follow protocol before release any lab results

US Security Associates, Cranston RI Security Officer 09/04-07/07

Monitoring and patrolling wide campus for suspicious activities.

TFM Paratransit, Brooklyn, NY Bus Driver 01/03-07/04

Maintain a safe customer service with passengers in and out of the Bus.

Chetrit Group Associates NY, NY Office Clerk 01/00-12/02

Performs a whole Real Estate tasks, like research on the market, typing documents, answering

phones supervise other branches.

EDUCATION

Bachelors in Biotechnology University of Rhode Island, Kingston, RI May 2013

Major: Biotech Manufacturing

Associates Degree in Applied Science TCI College of Technology New York, NY 12/02

Major: Networking Technology

Computer Repair Certificate Foley-Belsaw Institute Kansas City, MO 2/00

Nursing Assistant Program, Certificate Berkshire Place Providence, RI

01/05

Social Activities: Bass guitar player and soccer, Church activities

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