Sales Customer Service

Ravinder Dhiman

**** * ******** ******, *** *J, Harwood heights,l,60706. Tel-518-***-****,

E ****-*****************@*****.***

Summa ry

I am a motivated, hard working, enjoy I have 5+ years sales experience, I

have proven record of Customer service and sales expertise who identifies

customer needs and delivers solutions to problems. Driven to exceed sales

goals and build long-term relationships with customers. Creates a positive

shopping experience th rough high-quality customer care. Talented Customer

Service Associate skilled at balancing customer needs and company demands.

E ffectively builds loyalty and long-term relationships with customers while

achieving all individual sales goals. Customer Service Associate

k nowledgeable of the latest t rends in the market. Successful at converting

calls into new sales. Personable and deadline-drive Customer Service

Representative experienced in working in a fast-paced environment. Solid

team player that offers a positive and cooperative atti tude, and excellent

medical knowledge.

Core Qualifications

• Strong communication (verbal and writ ten) and presentation skills.

• Autonomy and organization skills.

• Strong goal orientation and stamina.

• Entrepreneurial approach to develop business.

• Strong analytical abilities along with the ability to t ravel.

• Strong problem solving skills.

• Solid basic analytical skills to analyze customer and products t rends.

• Competent in Microsoft programs including MS office.

• Developing strategies in a competitive situations.

• Ability to build relationships, understand and anticipate customer

needs.

• Maintain relationships with preexisting customers.

• Professional appearance.

• Strong sales experience

• Work collectively and communicate in a t imely fashion with

management staff and other representatives. potential customers.

Achievements

• Winner of the Advantage Subaru Employee of the Quarter Award 2008,

2009.Fielded and processed and sold up to average 18 cars average per

month.

• Top 5 sales performer in state of Newyork 2011 with Saratoga Nissan.

P rofessional Experience

• Saratoga Nissan, Saratoga, NY- 05/2009- 08/2013

Sales and lease consultant:

Participated in various incentive programs and contests designed to support

achievement of production goals. Developed tool to t rack and monitor

personal sales opportunities, deals in progress and finished contracts.

M anaged organization's largest region and performed full sales cycle duties,

i ncreasing annual sales by 60%. Recognized as top sales generator, increasing

sales level by 60%Planned and executed national sales department

i mprovements, updating the company's approach to marketing, cost analysis,

p resentations and ter ri tory establishment. Retained and ensured proper

handling and care of 150 existing client accounts. Consistently met and

exceeded department expectations for productivity and accuracy levels.

Received company Employee Performance Award after maintaining record

sales achievement of 20% growth five months in a row.

• Carbone Subaru, Troy, NY- 02/2007-04/2009

Sales and lease consultant:

Developed tool to t rack and monitor personal sales opportunities, deals in

p rogress and finished contracts. Identified prospective customers using lead

generating methods. Participated in various incentive programs and contests

designed to support achievement of production goals. Recognized as top sales

generator, increasing sales level by 70% in 2009 alone. Consistently met and

exceeded department expectations for productivity and accuracy levels.

Received company Employee Performance Award after maintaining record

sales achievement of 20% growth five months in a row.

Education and t raining

• State University of Newyork, Albany, NY-12205

BSc chemistry and biology- SUMA CUM LAUDE award

09/2003-05/2007

• Red bridge college, London, United Kingdom- A-levels Sciences-

09/2000-04/2002.

Certifications

• Basic life support- current

• Advanced life support-current

References

• Joe Dicarmine- sales manager, Saratoga Nissan-518-***-****-

j *********@**********.***

• Kelly morrone-albany medical center, supervisor- 518-***-****

• Jeff McCarthy, sales manager, Carbone Subaru- 888-***-**** ext. 232.

Contact this candidate