Sales Customer Service

Jeffrey Lewandowski

**** * ******** *** ( Chicago, Illinois 60647

847-***-**** ( ********.***********@*****.***

A technically savvy Professional well-qualified as a Systems Administrator

through academic training, an excellence-focused approach, and a history of

thriving in fast-paced environments.

SUMMARY OF QUALIFICATIONS

. TALENTED AND FAST LEARNER QUALIFIED TO MAINTAIN COMPUTER SYSTEMS,

ORCHESTRATE PREVENTIVE MAINTENANCE, INSTALL SOFTWARE, AND ADDRESS ISSUES

WITH DATABASES, SYSTEM BACKUPS, AND RECOVERY.

. Advanced knowledge of Systems Administration through coursework in

Management of Wireless Systems, Database Concepts, Wireless Networks,

Wireless Communication Systems, Networking Concepts & Applications, and

Project Management Systems & Applications.

. Hands-on experience in software installation & upgrades, new hard drive &

memory installation, imaging, and virtual machines. Keen troubleshooting

skills.

. Well-qualified to manage and configure servers & storage as well as set

up networking equipment (including switches, routers, and access points).

Capable of monitoring network traffic and ensuring system security.

. Solid understanding of server development, licensing to ensure

compliance, and datacenter design.

. Intuitive communicator effectively distilling complex terms into plain

language to ensure listener comprehension.

. Client-focused, goal-oriented team contributor focused on achieving

overall objectives to yield real world results.

. Currently on track to earn MCP, Comptia A+, and CCNA in 2013.

TECHNICAL SKILLS

. Wireless Networking: OSI Model, WLANS, LANS, Switches, Routers, Network

Design, Management Of Wireless Networks, Site Surveys, Access Points,

Antennas, Cellular Technology (GSM, CDMA, UMTS), Network Security

. Software: Microsoft Word, Excel, PowerPoint, Access, Project, Visio, SQL,

VMware, Windows 7, Linux, Windows Server 2012

Education And Training

MASTERS IN INFORMATION SYSTEM MANAGEMENT (MISM) 10/2012

Keller Graduate School of Management Chicago,

Illinois

Concentration: Wireless Networking ( GPA: 3.90

Bachelor of Science of Entertainment & Sports Promotion

05/2008

Northern Michigan University

Marquette, Michigan

Selected Academic Projects or Training and Accomplishments

. Projects: Mobile Device Management Project: Guided a company through the

initial planning and integration of iPhones and iPads into their network

as a member of a 3-person team.

. Additional Training: VMware certification (VSP 5), Dell Kace Sales

Certification

JEFFREY LEWANDOWSKI

Page 2

847-***-**** ( ********.***********@*****.***

Professional Experience

REGIONAL ACCOUNT EXECUTIVE

02/2011-PRESENT

PCM SALES, INC.

Chicago, Illinois

A value added direct marketer of technology products, services, and

solutions to businesses.

. Achieved a #3 ranking division-wide through the successful acquisition of

new buying accounts in 2011 as part of a pattern of excellent performance

which included a Top 5 position for revenue & gross profit within the

first year of hire.

. Captured $210K in revenues to snare the #3 position in Sales for the

Chicago division in March coupled with $19K in profits, 380% of

established goal.

. Escalated the company's sales pipeline by $300K+ per month.

. Encouraged long-term consultative relationships through the successful

pairing of customers with keenly responsive technology specialists,

capably devising client growth plans.

. Generated new business through 40-85 outbound calls per day, meeting

directly with clients as necessary, to relay the company's value

proposition to key decision-makers. Formulated quotes and bids in

response to RFQs and RFPs.

. Expanded professional knowledge through attendance at vendor &

manufacturer training sessions as well as sales & team meetings.

. Generated $1M in revenues in 2012, earning a #9 ranking division-wide.

. Circle of Excellence Award Winner-2011

. Core Value Award Winner-Q1, 2013

Additional EXPERIENCE

. CUSTOMER SERVICE REPRESENTATIVE, DELTA AIRLINES, CHICAGO, ILLINOIS,

08/2010-02/2011

. Direct Sales Representative, Comcast, Rolling Meadows, Illinois, 08/2010-

02/2011

Contact this candidate