Sales Manager

Jacqueline A. Spillias

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**** **** ******** **** ****** Beach SC 29579

703-***-****, ********@*.*******.***

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Education

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Coastal Carolina University, Conway, SC

Bachelor of the Arts, Sociology, August 2008 - May 2012

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University of Exeter, Exeter, United Kingdom, Sociology, August 2010 - December 2010

Studied Sociology in an international environment

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Professional Experience

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Caribbean Resort Myrtle Beach, SC

Barista April 2013-Current

Acts with integrity, honesty and knowledge that promote the culture, values

and mission of Starbucks.

Anticipates customer and store needs by constantly evaluating environment

and customers for cues.

Follows Starbucks operational policies and procedures, including those for

cash handling and safety and security, to ensure the safety of all partners during

each shift. Maintains a clean and organized workspace so that partners can Myrtle Beach, SC

locate resources and product as needed. February 2013-July 2013

Dunes Village Resort

Barista

Maintains a calm demeanor during periods of high volume or unusual

events to keep store operating to standard and to set a positive example for the

shift team. Myrtle Beach, SC

February 2013-May 2013

Assists with new partner training by positively reinforcing successful

performance and giving respectful and encouraging coaching as needed.

Maintains regular and consistent attendance and punctuality.

Myrtle Beach, SC

Seacoast Youth Academy May 2012 – February 2013

Direct Care Staff

Ensure that residents are abiding by the rules and regulations of the facility

Take accurate notes about the behavior of residents throughout the day

Diffuse physical fights by following the CPI program

Keep constant surveillance of residents

Anderson Ocean Club and Spa

Barista

Utilized Micros Computer Software

Created a positive and hospitable environment for guests

Planned ahead for future days by ensuring that all inventory was stocked

Possessed good time management skills under pressure in order to alleviate guest wait time

Jay Vending Corporation Leesburg, VA

Assistant Manager May 2010 - September 2010

Trained and worked closely with staff

Enforced policies of the company that were in accordance with food safety and preparation

Met deadlines for large food orders in a timely and efficient manor

Took inventory of products to prepare for future dates

Kept daily financial records to keep record of daily sales

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BCBG Leesburg, VA

Sales Associate April 2008 - August 2008

Maximized personal sales by up selling products

Developed relationships with current and prospective clients

Participated in merchandising projects; including daily stock maintenance, floor changeovers, and product

transfers.

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Caribou Coffee Leesburg, VA

Barista July 2006 - April 2008

Acquired the skills to make drinks through training

Encouraged the sales of company products

Maintained the quality of drinks that were purchased

Engaged with customers to ensure satisfaction

Balanced out cash drawers at the end of a shift

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Skills

CPR/ First Aid certified

Trained in CPI

Microsoft Word, Excel, and PowerPoint proficient

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Volunteer

Freedom Readers

Improved the literacy of children from kindergarten to eighth grade by reading to individual students from

low-income backgrounds

Tutored children with school work

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