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Engineer Customer Service

Location:
Columbia, TN
Posted:
August 23, 2013

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Resume:

Michael Pawson

*** ******** *****

Columbia, TN *8401

Phone: 517-***-****

Email: **********@*****.***

EXPERIENCE:

Visual Management & Inventory Control Coordinator General Motors

June 2013 – August 2013 Spring Hill, TN

• Learned and Help Launch VBIMS Inventory Software Site Wide.

• Conducted VBIMS Training to Upper Leadership positions.

• Conducted Plant Wide Inventory Audit, Updated and Printed all Visuals

• Analyzed and Solved Over Max And Min Inventory Issues

• Responsible for Monitoring, Maintaining, and Analyzing Inventory Data Daily.

• Responsible for Setting and Adjusting Inventory levels for direct materials.

• Responsible for obtaining and analyzing numerous daily, weekly, monthly reports for

management.

• Investigated Transit Time and Expedite Transit Time for Direct Material Parts.

IMM Analyst Ford Truck Plant.

February 2013 – June 2013 Dearborn, MI

• Industrial Materials management of 7000-10000 parts using Ford Industrial Materials

management tools

• Out of stock parts follow-up and reporting activities

• Commodity Management Supplier parts follow-up and support

• Monthly Plant Inventory meeting reporting for Industrial Materials

• Expense requisitions processing for the plant

• Back order tracking

• Management of the plant's Industrial Materials critical hot list

• Generating reports and other tools to assist in inventory optimization and critical part supply

• Meeting all department and plant objectives associated with Industrial Materials

• Interfacing with Purchasing to lead in resolution of supply issues and assist in resolution of

commercial issues

• Assist General Stores personnel with resolving receipt and invoicing issues

• Support General Stores personnel with resolution of cycle count anomalies

Owner/Operator Magic Clean plus LLC

July 2006 – Present Ann Arbor Michigan

• Purchased and increased low sales from carpet cleaning business and exceled to over $200,000 in sales

in less than four years

• Customer service values

• Ordered and managed chemical inventory levels

• Implemented Marketing Strategies

• Developed Company web page

• Contract negotiations for cleaning services at manufacturing plant of over 500 people.

• Responsible for Employee Assessments & Overall Well Being of Organization

Parts Specification Data Collector SourcePro Inc

August 2012 – February 2013 Severstal Steel North America Dearborn

MI

Promoted to Inventory Analyst February 14, 2013 at Ford Final Production Truck Plant

• Team Leader of Pilog/Oracle Team

• Onsite management of inventory programs at Severstal Steel North America

• Identify parts, the manufacture and perform item set up in Oracle system

• Gather, analyze and interpret data provided by data submitted by Tier 1, Tier 2 and Tier 3 Suppliers

pertinent to program scope

• Coordinate resolution of all issues with designated Powertrain Reliability and Maintainability Engineer

Environmental Engineer- Intern Delphi

April 2005 – August 2005 Adrian MI

• Environmental Engineer Internship

• Performed Iso 9001 Audits

• Performed required testing for EHS system requirements

• Updated and created work instructions

• Maintained Document Control

• Created Weekly Reports of Environmental Issues and Presented them to Management

EDUCATION:

Villanova University Masters’ Certificate: Information Security Management

Villanova, PA

• Certificate Finished April 2012

Ashford University MBA: Management of Information Systems

Clinton, IA

• Graduated December 19, 2011

• GPA: 3.55/4.0

Liberty University Bachelor of Science: Business Marketing

Lynchburg, VA

• Graduated May 2010



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