Customer Service Sales Representative

FRANTZ JEAN

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*** ********** ***** : Bridgeport, Connecticut 06606 : 203-***-**** :

************@*****.***

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Enthusiastic marketing student, who exemplifies exceptional time management

and organizational skills by balancing a full-time academic course-load and

full-time professional work schedule. Looking to relocate to southwest

Florida, in order to further my education and advance my career in

marketing and retail.

Education

Sacred Heart University, Fairfield, CT

2009 to Present

Bachelors of Arts in Marketing (in progress)

Notre Dame Catholic High School, Fairfield, CT

2005 to 2009

Graduated with 3.0 GPA

Professional Experience

The Edge Fitness Club, Fairfield, CT June

2012 to Present

Fitness Consultant (full-time)

. Provide outstanding customer service in-person, over-the-phone, and

via e-mail, to the 18,000+ members of Connecticut's largest privately

owned health club.

. Consistently surpassed monthly generated dollars goal through sales of

club memberships, personal training packages, and front desk items,

such as food/beverages, to prospective and current members.

. Manage the schedules of 15 full-time Personal Trainers with over 400

weekly clients.

. Handle cash intake and control product inventory.

. Update marketing and sales signage throughout the facility.

Family Care Visiting Nurse & Home Care, Stratford, CT

Fall 2011

Payroll Assistant & File Clerk (full-time)

. Organized and documented hard and digital copies of confidential

medical paperwork for patients.

. Reviewed scheduled hours and time clocks for nurses and nurses aides

each pay period before issuing payroll checks.

Apex Direct, Milford, CT

Summer 2011

Marketing Representative (full-time)

. Hosted safety events to endorse Apex Direct's windshield repair

service, as well as educate the public on the importance of repairing

cracks and chips in their vehicle's windshield.

. Worked directly with insurance companies to get clients' windshield

and vehicle repairs fixed.

Express, Trumbull, CT

Summer 2010

Sales Representative (part-time)

. Greeted customers, aided with purchase decisions, and promoted

clothing styles.

. Setup and updated the displays and mannequins to market latest

seasonal fashion.

. Ensured the store and fitting rooms were always clean and presentable,

with inventory stocked and correctly located and labeled.

FRANTZ JEAN

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218 Greenfield Drive : Bridgeport, Connecticut 06606 : 203-***-**** :

************@*****.***

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Professional Experience (concluded)

Bounce U, Stratford, CT

Spring 2010

Party Pro (full-time)

. Entertained and interacted with children and families for birthday

parties, graduations, and other various special events.

. Responsible for the safety and wellbeing of the children attending

Bounce events.

Extracurricular Activities

Sacred Heart University, Fairfield, CT

2009 to Present

Athletics

. Intramural Basketball

. Intramural Ice Hockey

Notre Dame Catholic High School, Fairfield, CT

2005 to 2009

Athletics

. Varsity Lacrosse (4 years)

. Varsity Soccer (4 years)

. Varsity Bowling (4 years)

Skills & Proficiencies

. Fluent in Creole

. ABC Financial DataTrak

. Microsoft Office (Word, Excel, Powerpoint, Outlook)

. Microsoft Windows

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