Customer Service Sales
Resume:
Paul A Ruiz
*********@*****.***
TECHNOLOGY RETAIL SUPPORT
Overview More than a decade working and learning in the technology and customer service field. Showing a
passion for technology like none other has made me a great troubleshooter in the field as well as
life. A verifiable track record of success backed by impeccable references. Areas of expertise
include:
Excellent Product Knowledge Solid Computer Skills
Problem Solving Customer Care
Bi-Lingual (English/Spanish) PC Repair
Employment A WS - Verizon Wireless Authorized Retailer
2010-Present
Sales/Tech Support
Personal Communications Consultant
Exceeded in meeting customers demand for wireless needs
Providing Excellent Customer Service and Support of such Devices,
Smartphones, Mobile Broadband etc.
Other Responsibilities Includes Maintaining Computer Systems Companywide
Desktop Repair and Software Troubleshooting as part of maintaining Small busines s
running smoothly in its day to day operations
J &R World, New York, NY
2007-2010
Inbound SALES ASSOCIATE-CALL CENTER
Home Theater and Personal networking Consultant
Use of multiple research and product info tools
Use of outlook and excel to track current sales trends
Manufacture direct -- Product research and training program
Self-Employment
Automotive Repair 1999-Present
Computer Repair 1993- Present
Retail Services 2002-present
Education Hudson Valley Community College, Troy, NY
Equivalency: Associates of Automotive Service
Auto Diagnostic and Repair
Electrical Schematic Readout
Customer Relations
Computers
Personal Enjoy and active in:
Current Events
Finance management
Car Care
Personal Networking
Home Theatre
Family Activities
References and Supporting Documentation Furnished Upon Request
Contact this candidate