Security Software
Resume:
Ross Barth
Freehold NJ, *****
**********@*****.***
Professional Profile
Results-driven I.T Support Technician with experience in a variety of
business environments with knowledge in Desktop Support, Windows Domains,
Active Directory, and Computer Security. Excellent communication and client
service skills.
Operating Systems/Platforms
Windows XP, Windows Vista, Windows7, Windows Server 2003, and Windows
Server 2008R2
Professional Experience
Telos Corporation
Eatontown New Jersey
February 2009 - Present
Information System Security Officer - I.T. Support
. Build and maintain Windows Servers, and clients both in a domain, and
standalone environments.
. Configure and maintain group policy in Active Directory for Windows
Server 2008R2.
. Set up user accounts and profiles.
. Provide Desktop support and maintenance for Windows XP, Windows Vista,
and Windows 7 workstations.
. Configure Windows Desktop OS security on Windows XP, Windows Vista, and
Windows 7 workstations.
. Patch and secure accredited testing laptops weekly for compliance with
customer security requirements through Windows registry, and local
security policy.
. Review audit logs to ensure security of classified data.
. Update and confirm functionality of security scanners such as eEye
Retina, Nessus, AppDetective, and Webinspect.
. Provide onsite and remote support for over 24 users.
. Work closely with vendors for purchasing and managing both licensing and
hardware.
DHL Worldwide Express
Elizabeth, NJ
February 2007- February 2009
Field Automation Specialist
. Implemented automated solutions for DHL customers in the tri state area.
. Installed and maintained DHL hardware and software for over 250
customers.
. Utilized remote assistance tools such as log me in rescue to provide
remote support.
. Integrated DHL applications with a variety of customized systems.
. Consulted with DHL sales representatives and customers to determine
viable automation solutions.
United Parcel Service
Edison, NJ
March 2006 - February 2007
Internal Technician
. Installed and configured workstations in a LAN environment.
. Installed and upgraded software.
. Diagnosed and repaired hardware and software issues related to Windows
XP, and Windows 2000 workstations.
. Installed local and network printers.
. Performed monthly Ghost backups of critical systems.
. Performed weekly Server backups.
. Performed Network administration including establishing user accounts and
privileges.
. Upgraded Windows Server 2000 to Windows Server 2003.
United Parcel Service
Edison, NJ
October 2000 - March 2006
External Technician
. Supported and maintained 172 + accounts regarding hardware, software and
peripherals.
. Performed troubleshooting and problem resolution regarding hardware and
software issues.
. Installed and configured workstations in a LAN environment.
. Performed equipment exchange and record inventory controls.
. Trained customers on UPS proprietary software and hardware.
. Build PC'S using either Windows NT, Windows 2000, or Windows XP for
deployment to new and existing UPS customers.
. Performed routine software installations and software upgrades.
Education
The Chubb Institute, North Brunswick, NJ
Diploma - January 2000
Computer Technical Support
GPA: 94.57
CompTIA A + Certified
Security + Certification in progress
Active Security Clearance: Secret
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