Customer Service Quality Assurance

Alvon Williams

Po Box ***** - Columbus, OH *****

***************@*****.*** - 937-***-**** or 614-***-**** message

Seeking a long term position where I can grow and be a great asset with a solid foundation and demonstrate

my work skills, job knowledge and work effort.

WORK EXPERIENCE

Lawn Care Specialist

Tru Green - Columbus, OH - April 2013 to Present

Responsibilities

I m a lawn care specialist, Driving company truck to twenty five to thirty residential properties a day analyzing

lawn conditions and needs. I Explain to customers the exact problems that there lawn or land is in. I also

evaluate the actual needs of the lawn condition along with the customers wants. Additionally I also inspect if

there is a insect problem that is affecting or showing a bad lawn appearance. My other duties are to apply

insect, pesticides along the foundation of the properties for pest control. I'm a certified technician in these

areas. I mix and measure all liquids for either job or task at hand for each day.

Red Cross Volunteer

Red Cross Volunteer - Columbus, OH - July 2012 to Present

F.A.S.T. First Aid Service Team (active volunteer)

Transportation: safely pickup to and from disabled

patients and elderly from home and to doctor appointments in timely safe conditions.

BMV

Ohio Department Of Transportation - Columbus, OH - February 2013 to August 2013

2/2013)

-Class A Temporary Permit with full commercial driving medical card.

Temporary Construction Laborer

Aerotek - June 2012 to July 2012

Remodeling/Laborer/Carpenter

Remodeling Inc - Columbus, OH - 2009 to 2010

self-employed)

Laborer

Igel Constuction Co - February 2008 to November 2008

Construction

Laborer/Carpenter

McDaniels Construction Co - 2006 to 2007

Customer Service Rep

Safe Auto Insurance - 1998 to 1998

Warehouse

Kroger Distribution Warehouse - Columbus, OH - 1997 to 1997

1997)

-Product Loader/Unloader

Warehouse

Limited Brands Inc - Columbus, OH - 1995 to 1995

1995)

-Quality Assurance

*Continuing education*

High School Diploma- Columbus, Ohio

University of Cincinnati (1 years) - Cincinnati, Ohio

Minor/Major: Urban Planning/Public Speaking

American Technology Heating & Cooling (10 month course)

EDUCATION

High School Diploma in Urban Planning/Public Speaking

University of Cincinnati - Columbus, OH

2010

SKILLS

carpentry

MILITARY SERVICE

Service Country: United States

Branch: Army national guard

Rank: E3

Accomadation award in flood help clean up in southern ohio

CERTIFICATIONS

Driving

American Red Cross Defensive Driver 2012

First Aid (Basic)

Certification of transportation of elderly and disabled passengers

C Engineer program/tranportation

August 1996 to June 2004

ADDITIONAL INFORMATION

Skills

warehouse light industrial cherry picker

pallet jack forklift osha training inventory

customer service data entry

windows xp/vista/seven

type 30 wpm

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