Engineer Active Directory

MAURICE GAMADIA

**** ******** ***: 516-***-****

Hewlett, NY 11557 E-mail: ********@*******.***

OBJECTIVE: To obtain a position as a Help Desk / Desktop Support

Analyst which will utilize related experience/skills,

education and training, as

well as offer advancement opportunity based on performance.

RELATED

EXPERIENCE: Goldman Sachs 180 Maiden Ln N.Y 10038

May 2000 - 2009

Mobile Support Analyst.

. Help desk and Desktop support for hardware and software.

. Support users and high profile clients including Partners,

Managing Directors and Traders.

. Blackberry Exchange Administrator.

. Cable/Wireless Remote Access troubleshooting. Remediation for

Microsoft security patches,

. Finding resolution for VPN, Dialup, and Citrix connections.

. Administer NT domain accounts thru Active Directory, Securid

and Kerberos accounts.

. Escalate and coordinate problems resolutions with Network and

System Operations

. Hardware support: IBM Notebooks, Blackberries, Dell Desktops

and Printers.

. Software OS from Windows 98, Windows ME, Windows 2000, Windows

XP

. Application Support for MS Outlook 2010, MS Word, Excel,

Blackberry software.

. Utility tools: Active Directory, NTHD, VNC, Goverlan, Remedy.

BES Server.

Marquis Technology

Associates, New York N.Y

Consultant / CIBC Oppenheimer

Corporation

. Network conversion from Token ring to

Ethernet for approximately 1000 Dell and

Compaq PC's.

. Gained extensive experience with configuring, installing,

managing TCP/IP, DNS, and WINS.

. Desktop support, problems ranging from NT logon, Printers,

Network configuration, IP conflicts.

EDUCATION: Computer Career Center, Garden City, NY

Network Engineer - GPA: 4.0

Arizona State University,

Tempe, Arizona.

Bachelor of Science in Aeronautical Technology

CERTIFICATIONS: MCSE - Microsoft Certified System Engineer

CNA - Certified Novell Administrator

A+ Service Technician

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