Customer Service Account Executive
Resume:
Luisa Roman
Bronx, NY*****
***************@*****.***
Objective: Experienced individual seeking employment with a
company that provides opportunity for growth
and career development in a professional environment.
Omni Berkshire Place Hotel, New York
PBX Operator 1997 - Present
As the switchboard operator for one of the most prestigious
hotels in New York I was responsible for the initial
and follow up telephone contact experienced by prospective
guests, customers, residents and business
professionals.
My duties included forwarding and transfer of phone calls to
various individuals through out the site and within the
organization. Additional tasks included preparing souvenirs,
gifts and other amenities requested or arranged for by
the Loyalty Ambassador.
CableVision Bronx, NY
Account Executive 2004-2008
As a sale professional I was responsible for initiating and
soliciting new prospects for the purpose of selling various
television, internet and telephone packages. Also responsible
for the associated paper work and customer service
responsibilities. Met or exceeded sales quotas every year of
my association with CableVision.
GVC School Bus Co. Bronx, NY
Bus Driver 2003-2004
Responsible for providing transportation to pre-school and
kindergarten children within the boroughs of Manhattan,
Bronx, and Queens. Reviewed safety protocols as required by
law and insured safety of passengers at all times.
Chambers Hotel, New York NY
Front Desk Agent, Concierge2001-2003
Responsible for opening and closing Hotel for day's business.
Checked guests in and out, processed guest's folios
and prepared souvenirs, gifts and other amenities requested
or arranged for by the Loyalty Ambassador
Education and Certifications:
FIRE SAFETY DIRECTOR
Recently licensed as a Security Officer
(8hour,16hour,Fireguard Certified)
AOS Computer Science, Monroe College, 1990
CDL Class B- Hazmat, Tank, and Passenger endorsement,
References provided upon request
Contact this candidate