Manager Engineer

V IJAY R. K UMAR

410-***-**** *************@*****.***

INFORMATION TECHNOLOGY OPERATIONS

Network & Security Systems Specialized Technical Solutions Infrastructure Architecture

Apply hands on leadership approach to drive effectiveness and efficiency of networks, servers, end user hardware and software,

and security systems. Leverage operational, strategic, and tactical skills to identify and implement cost effective technology

solutions. Partner with C level leadership, business heads, and staff to obtain feedback, provide recommendations, and

communicate regarding security, desktop, and infrastructure needs. During tenure with CBay Systems, managed various

infrastructure and architecture projects, including conceptualizing viable solutions for ongoing business prosperity. Build

consensus for the adoption of new ideas and direct high performing teams. Deploy, monitor, and maintain systems. ITIL

Certified / IT Risk Management; Certified Interfix Systems Administrator. Green Card Holder.

Additional strengths include:

Infrastructure & Security Architecture Project Scheduling & Resource Utilization

Technology Operations Solutions Relationship Cultivation & Support

Software & Hardware Support Cross Functional Team Leadership

Network Applications Risk Management & Remediation

Asset Management Enterprise Technology Solutions

PROFESSIONAL EXPERIENCE

REEVE TECHNOLOGIES, Annapolis, MD 2012 present

Independent Consultant

Provide strategic guidance, systems /security analysis, IT planning, IT staff training, project management, r emote infrastructure

management services and implementation management for clients. Serve as an executive technology liaison.

MMODAL (formerly CBay Systems), Annapolis, MD 2000 2012

Information Technology (2008 2012)

Deputy General Manager, IT (2006 2008); Manager, Network Operations / Technical Support Systems (2000 2006)

Provided strategic IT planning and implementation for 10,000+ users globally. Led and participated in deployment of custom

healthcare technology solutions required for HIPAA compliance for this leading healthcare services firm meeting the needs of

700+ health systems hospitals, clinics, and physician practices. Developed and motivated staff as part of monitoring IT

performance.

•Delivered multiple large scale projects on time and within budget. Contributed to full lifecycle development and roll out

of (cbayscribe.com, cbayflo.com) extranet, (cbaysystems.com) internet, and (cynergy.cbayindia.com) intranet.

•Planned and implemented internet and standard software configurations for an enterprise wide NOC strategy, which

helped to grow users from 500 to 6,000+. Implemented datacenter, network, and servers.

•Managed 5 staff as part of overseeing front and back end operations, including hardware, software, and services to

achieve up time and ensure maximum customer satisfaction.

•Conducted staff training to ensure delivery of end user training in connection with technology projects.

Vijay R. Kumar, Page 2

410-***-**** *************@*****.***

PROFESSIONAL EXPERIENCE

KNOXWARE TECHNOLOGIES PVT. LTD., Bangalore, India 1990 2000

Assistant Technical Support Manager (1997 2000)

Senior Technical Support Engineer / Customer Support Engineer / Hardware Engineer Trainee (1990 1997)

Conducted research as part of acquiring and configuring new network and server hardware systems. Expanded and maintained

a complex network in support of multiple websites. Installed/administered Microsoft IIS (NT 4.0) and Domain Names Servers

(DNS) (Linux), built secure FTP using a Linux FTP box as a gateway with Samba connections. Deployed scripts to monitor

30+ servers, including web applications and drive space on all volumes. Provided general desktop support, web development,

and MS Exchange server administration.

•Administered, maintained, and remediated issues associated with a 60 computer network running Windows NT workstation

on clients and one Windows NT Server running MS SQL server, Microsoft Proxy Server, Internet Information Server,

and Microsoft Transaction Server. Conducted performance monitoring.

Collaborated with a team of 12 engineers to ensure smooth network operations; maintained optimal system security and

•

provided timely troubleshooting to minimize downtime.

Deployed products on site and interfaced with customers to service and maintain hardware; achieved high levels of client

•

satisfaction and earned repeated promotions to positions of increasing responsibility.

TECHNICAL EXPERTISE

Services/Expertise: Datacenter Infrastructure Management, Global IT Infrastructure & Security, Web Hosting, e Commerce

Solutions, Enterprise Resource Planning (ERP), Systems Integration, Business Process Re engineering (BPR), Virtualization

Operating Systems: Linux, Unix, FreeBSD, Solaris, DOS, OSx, Windows 3.x, 9.x, ME, NT, 200x, XP, Vista.

Networking & Telephony: Cisco Call Manager (VoIP PBX), Unity, Contact Center (Call Center), Wireless Access Points,

ISDN Modems, Cable/ADSL modems, Firewalls, VPN devices, VoIP equipment, Mux, Switches (Layers 2 7), UTM Devices

Software: Apache Web Server, PHP, Sendmail, Qmail, Samba, Squid, OpenNMS, Nagios, DMS, Microsoft Exchange, Citrix,

IIS, Microsoft Office, Open Office, Anti Virus, CA Service Desk

Databases: MySQL, MS SQL Server, Access, FoxPro, Dbase, Oracle

Protocols/Other: TCP/IP, DNS, DHCP, NFS, WINS, HSRP, OSPF, MPLS, S/FTP, HTTP/S, SSH, CIFS, iSCSI, IPSEC, SSL,

VMware Virtualization, EMC Network Attached Storage

E D U C AT I O N A L B AC K G R O U N D

BANGALORE UNIVERSITY, Bangalore, India

Associate Degree of Commerce

EIILM UNIVERSITY, Sikkim, India

Bachelor of Business Administration

Training:

ITIL V3, PMP & CISSP coursework completed

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