Sales Customer Service

CHARLES R. MONDO

** ******** ****, ******* ****, NY 14127

Mobile: 716-***-**** ( *******.*****@*****.***

EXPERIENCE

Aug'10 - present INGRAM MICRO

Buffalo, NY

Market Development Specialist II - Artizen High Performance

Computing ("HPC")

. Promoted to manage marketing for a small team of 4 tasked

with launching the new Artizen HPC product.

. Surpassed target goal of $25K in quarterly sales with $135K

for two consecutive quarters

. Created branding and messaging for Artizen by designing

logos, marketing campaigns, sales literature and press

releases.

. Learned HPC industry trends and best practices and

integrated them into the team's development and strategy.

. Developed Ingram Micro's sales force knowledge of HPC and

Artizen to leverage them in lead generation.

. Organized materials for and attended trade shows to educate

both resellers and end users about Artizen HPC.

. Assisted in the creation of HPC blog posts and the Artizen

HPC website - http://www.ingrammicro.com/artizen

Market Development Specialist I - Microsoft

. Awarded highest customer satisfaction rating among all

Microsoft teams, and consistently exceeded monthly sales

goals by over 50% for MS Office, Windows, and server

products.

. Devised creative approaches for Microsoft partners to

penetrate new industries with Microsoft software.

. Trained new hires about the OEM product line, internal

processes, and effective sales strategies.

. Achieved an overall survey score of 156 on Microsoft's pulse

survey exceeding Microsoft's world-class goal of 150.

Oct'09 - present REDSTARTATTOO.COM

Buffalo, NY

Founder and CEO

. Designed and built an online affiliate marketing promotion

site concentrated on tattoos.

. Utilized advanced SEO techniques and SEM strategies to

maximize the site's online visibility.

. Directed traffic to the site by using promotional methods

including web 2.0 social media, pay per click advertising,

banner advertising, article writing, social bookmarking,

press releases, rss syndication, blog pinging, email

marketing and web 2.0 videos sites.

. Web 2.0 property Links for Redstartattoo.com formerly

Horizontattoos.com

. https://www.facebook.com/pages/Horizon-Tattoos/224*********

. https://twitter.com/HorizonTattoos

. http://www.youtube.com/user/RedStarTattoo1

. http://www.youtube.com/user/HorizonTattoos1

. http://www.linkedin.com/pub/horizon-tattoos/18/8b7/a68

Nov'08 - Sep'09 TRANSTAR AUTOBODY TECHNOLOGIES

Buffalo, NY

Territory Sales Manager

. Responsible for twenty-four counties in New York and

Pennsylvania. Daily operations included body shop and

distributor calls, sales meetings with prospective buyers,

and training workshops to demonstrate the proper use of

Transtar products.

. Increased sales from an average of $5,000 per month to

approximately $16,000 per month by establishing new auto

repair body shop accounts and a new Buffalo, NY distributor.

. Collaborated with distributor sales representatives to

devise strategic marketing and sales plans to increase

penetration in the Buffalo/Western PA territory.

Mar'07 - Nov'08 ENTERPRISE RENT-A-CAR

Buffalo, NY

Assistant Manager

. Managed six employees and the operations of a vehicle rental

office including customer service, contract negotiation,

insurance sales, and vehicle maintenance.

. Consistently ranked in the top 5 among sales professionals

in the Western New York region.

. Expanded existing corporate accounts and marketed to new

accounts.

Aug'04 - Mar'07 NEW YORK LIFE INSURANCE COMPANY

Williamsville, NY

Financial Services Representative

. Operated as a sole business owner whose primary

responsibilities were building a client network, managing

client relationships, organizing files, and analyzing client

options via the New York Life Field Technology System Case

Design.

EDUCATION

STATE UNIVERSITY OF NEW YORK AT FREDONIA

Fredonia, NY

Bachelor of Science, May 2004; Business Administration

with a Marketing concentration

ADDITIONAL INFORMATION

. Proficient in Microsoft Office, Outlook Express, Adobe

Publisher, Photoshop.

. Interests include weight training, football, graphic design

and business literature.

Contact this candidate