Customer Service Operator
Resume:
Ervin A. Adams
Gretna, La. 70056
Phone: 504-***-****
*********@*****.***
Objective
Seeking employment whereas my abilities and experience can be utilized for growth
within the company.
Abilities
Dependable, honest, hard working and a team player. Proficient in computer software
and capable of operating all office machinery. I also have a TWIC card and OSHA Basic
Plus Safety card.
Education History
Completion Date Issuing Institution Qualification Course of Study
12/2011 ITT Technical College
1 Year of College or a Technical or Vocational School Criminal Justice
05/2009 University of Louisiana at Lafayette
3 Years of College or a Technical or Vocational School Business Administration
Employment History
SGS Petroleum Services/ Chalmette Refinery Exxon Mobil LLC/ Gulf Gateway Terminal
Chalmette, La.
05/2013- Current
Crude by Rail Operator (Loader)
Load and Unload Chemicals such as Crude Oil into or from tank cars using
material moving equipment on a daily basis. We May perform a variety of other
task relating to the shipment of the products; Gauge or sample railcars and
tanks to test for leakage or inconsistency in the product. Operate a Centrifugal
Pump, open and close various valves throughout the unit and or rail rack.
Record operating data such as products and quantities pumped through the
proven system into holding tanks in the Refinery. Verify tank car load numbers
to ensure accuracy of car placement in the rail yard. Trained as a Switchmen
and knowledge of activating and de-activating Blue Flags and Derailers in the
rail yard. Operate industrial trucks, tractors, loaders and other equipment to
transport materials to and from transportation vehicles and loading rack.
Iberville Insulations Baton Rouge, La.
02/2013- 06/05/2013
Fire proofer (Valero St. Charles Refinery)
Insulate and cover Beams, piping and their bases in the refinery with concrete or
fendolite to make structures more resistant to fire. Conduct safety meetings and hold
briefings on a daily basis to discuss daily tasks.
Delta Airlines Atlanta, Ga. /New Orleans, La.
11/2008 – Current
Air Cargo Supervisor, Aircraft Cargo Handling Supervisors
Supervise and coordinate the activities of ground crew in the loading, unloading,
securing, and staging of aircraft cargo or baggage. May determine the quantity and
orientation of cargo and compute aircraft center of gravity. May accompany aircraft as
member of flight crew and monitor and handle cargo in flight, and assist and brief
passengers on safety and emergency procedures. Includes loadmasters.01/01/10-
Present Aircraft Load Agent-Practice safety conscious behaviors in all operational
processes and procedures.-Monitor RTSM for in-bound and outbound flights-Coordinate
service activities and flight needs with crew arrival and departure flights.-Monitor radio
to ensure proper data is transmitted to internal personnel.-Use Alis and Bag Track to
accomplish the proper bin weights and Aft index for aircraft.-Direct the necessary
resources to accomplish the required ground services. Knowledge of Delta Term.
Customer Service Agent/Ramp Agent
11/18/2008- 01/01/2010
Heavy Lifting up to 125-Sort, load, and unload of baggage, cargo, and mail from aircraft
in all weather conditions.-Operate FMC equipment to load and off load cans and various
pallets from aircraft.-Pull in-bound and push outbound aircraft to and from gate areas.
Currently an ALA & Safety Rep on E concourse International Ramp in Atlanta, Ga.
Record Max New Orleans, LA.
01/2009 - 07/2010
Assisted clients with the delivery of products in a timely manner adhered to safety
precautions, and operated forklift and picker throughout warehouse.
Miss Yvette Shrimp Boat Lafitte, LA.
09/2003 - 09/2008
Deckhand, Fishers and Related Fishing Workers
Assisted with all duties such as operating wenches, operated boat, patched and
assembled nets, maneuvered whip lines, and assisted with all duties associated with
maintaining vessel.
AutoZone Lafayette, LA.
01/2008 - 05/2008
Sales, Parts Salespersons
Stocking, interacted with customers, and assisted with other duties as needed.
Treasure Chest Casino Kenner, LA.
05/2007 - 08/2007
Transportation, Parking Lot Attendants
Valet driver, customer service, and assisted with other duties as needed.
Stric- Lan Well Testing Lafayette, LA.
01/2006 - 07/2006
Laborer, Helpers--Production Workers
Painter, shop hand, stocker, general laborer, forklift operator, and assisted with other
duties as needed.
Knight Celotex Fiberboard Company Marrero, LA.
03/2005 - 09/2005
General Laborer, Helpers--Production Workers
Forklift operator, painter, fire watcher, general laborer duties, and assisted with other
duties as needed.
Additional Information
Available to start work immediately.
References Available on Request
Contact this candidate