Customer Service Sales
Resume:
B rittany Sapp
Tampa, FL 33612
*********@*****.***
OBJECTIVE
I’m a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given
environment. I have extensive experience in customer service, and sales. I love to learn, and I’m always
up to a challenge whatever the situation. I get along well with others; I also work efficiently on my own. I’m
seeking a position where I can develop and excel while giving my best to an employer.
Skills
Strong organizational skills, phone/office etiquette and work ethic and sales
Muliti lines phones, switch board and general office duties
Software: Microsoft Word, Excel, Power Point, Outlook, AS400 Systems
EXPERIENCE
Terminix 01/2013 Present
Customer Service Rep
Tampa, FL
Receiving incoming calls regarding scheduling and rescheduling appointments
Bill payment, renewing polices, re rating service prices and renewals
Resolve customer complaints regarding services done or with techs, billing disputes
Damage claims contacting managers and techs for time arrivals or customer updates
Ultimate Medical Academy 08/2012 01/2013
Admissions Advisor
Tampa, FL
Process student admissions applications and assist in completion of enrollment forms
as needed.
Bring new students into the medical field and help to achieve their goals
evaluates the prospective student's needs, interests and qualifications while providing
clear and concise information to help the prospective student make an informed
decision to attend or not to attend the school.
300+ outbound calls
Stream Global Inc. 09/2010 06/2012
Sales support/ Professional
Tampa, FL
Receive incoming calls regarding delivery and warranty issues while viewing and
updating delivery information
Assist customers with warranty exchanges and add lines
Resolve credit inquiries related to rerated accounts and issue credits
Inbound 200+ calls customer support and tech support
Ryla 05/2009 07/2010
Customer Service Rep/Sales Rep
Tampa, FL
Inbound 100+ calls
Customer support billing disputes, new installs
Generated repeat business through client follow up
Provide support to the sales team, ensuring all sales and service objectives were met.
Education
King High School 2011
Reference available upon request
Contact this candidate