Customer Service Sales

KANDICE J KOPP

*** * *** ** #**

MISSOULA, MT ***02

Cell: 406-***-****

************@***.***

Would like to find an interesting position with a growing company

Work Experience

*/**** - **/***9 Holiday Inn West Yellowstone, MT

Front Desk Customer Sevice Agent

Setting reservations for upcoming guests,checking guests in upon arrival, making

arrangements for traveling while vacationing when requested. General office

duties.

11/2007 - 1/2009 State of Montana Department of Administration Helena, MT

Capitol Operator

Answering a multi line phone and directing phone calls within state agencies,

setting up and trouble shooting of conference calls, as well as general clerical

duties.

8/2004 - 12/2005 Taco Johns Helena, MT

Supervisor

Train employees in food preparation,cooking, cleaning,taking customer

orders,operating cash register.

8/2004 - 4/2005 Helena Motors Helena, MT

Receptionist

Answering multi line phones,routing calls to appropriate department within

business as well as receiving cash payment for services received.

1/2001 - 11/2003 Dillon Products Sparks, NV

Production Line Supervisor/Lead Operator

I worked on the production line packaging,labeling,shipping and wrapping,

worked with quality control maintaining the quality of the product coming off the

lines. As the supervisor/lead operator I supervised the production lines, then

wrapping finished pallets taking them to the shipping warehouse using a forklift.

11/1999 - 8/2000 Express Personal/Department of Revenue Helena, MT

Data Proccessor

Entering wages into the state database for the quarterly reports for employers

statewide. Proccessed state taxes for residents of Montana for the year of 1999.

Education

Adult Education Las Vegas, NV Graduated: 6/1995

GED:

Additional Education

Career Training Institute Helena, MT 3/2001

Computer Literacy

Skills & Tools

• Banking • Forklift • Organizational Skills

• Cashier • Hire • Pallet Jack

• Child Care • Internet Knowledgeable • Retail Sales

• Clean Driving Record • Inventory • Sales

• Computer Literate • Janitorial / Cleaning • Supervisor

• Customer Service • Math Skills • Ten Key

• Data Entry • Microsoft Excel • Train

• E-mail • Microsoft Windows • Typing

• Evaluate • Microsoft Word • Warehouse / Production

• Food Service • Multi-Line Phone

Contact this candidate