Customer Service Sales

Deidre Williams

**** ***** ***** **. *********, MO 63042 • 636-***-**** Cell • *************@*****.***

Strengths

I am a Service focused professional and friendly team player with a knack for building productive

working relationships. Personable Customer Service Associate dedicated to providing the highest level of

customer service. Outgoing and efficient with the capacity to multi task.

Skills

• Cash Handling Accuracy • Motivated

• Loss Prevention • Responsible

• Time Management • Attention to Detail

• Organized • Fast Learner

Experience

Personalized Production Clerk

MOM365 St. Charles, MO

January 2011 Present

•Assemble and Package personalized items for customers.

•Consistently exceeded monthly quota for package assembly.

•Answer telephone/email inquiries from customers regarding the status of order and other

service issues.

•Provide customers with an accurate order in a timely manner.

•Inspect each order to ensure quality control.

•Communicate with Production Department on order completion and satisfaction.

•Built and maintained effective relationships with peers and upper management.

Sales Associate

TJ Maxx St. Peters, MO

October 2009 January 2011

•Opened and closed the store, which included counting cash drawers and making bank deposits.

•Helped customers select products that best fit their personal needs.

•Maintained visually appealing and effective displays for department.

•Completed floor replenishment to guarantee size availability and promote customer satisfaction.

•Balanced the needs of multiple customers simultaneously in a fast paced retail environment.

•Communicated store policy violations to the leadership team in a timely manner.

•Processed all sales transactions accurately and in a timely fashion.

•Ensured overall Customer satisfaction with each shopping experience.

Education

St. Charles High School

May 2010

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