Customer Service Manager
Resume:
GARRETT D. JOHNSON
*** **** ***. ********* **,***62
*******.*********@*****.***
OBJECTIVE: To pursue a career with a growth oriented company in which I can
utilize my experience, enthusiasm and training.
QUALIFICATIONS 18 years in warehousing, distribution and inventory management
Endurance, dependability, the ability to adapt to new systems,
excellent
attendance, hardworking, team player, strong work ethic and a
desire to succeed
Specialist in resolving inventory issues: discrepancies and
damages
Proactive in troubleshooting issues resulting in significant
savings for company
Experience in inventory control software
Able to interact with a wide variety of individuals and groups
to complete diverse
project assignments
PROFESSIONAL GRAYBAR ELECTRIC, INC. Riverview, FL
EXPERIENCE INVENTORY CONTROL/SENIOR MATERIAL HANDLER
2000-2012
Responsible for completing daily system generated cycle counts
in WMS.
Resolving inventory issues: discrepancies and damages.
Training new and current employees in warehouse operations and
software.
Completing monthly and manager assigned tasks in a timely and
efficient manner.
Exceeded goals each month set by upper management.
PETSMART
Brandon, FL
INVENTORY/CUSTOMER SERVICE
2007-2012
Operated inventory control software.
Customer care including handling phone calls, store questions,
stocking shelves, unloading trucks, cashiering, and
customer/store problem solving.
LIMITED LOGISTICS (VICTORIA SECRET CATALOG)
INVENTORY/CUSTOMER SERVICE
Reynoldsburg, OH
2012-2013
Use RF scan gun and inventory control software daily
Complete daily cycle counting and various inventory reports
Complete manager assigned tasks in a timely and efficient manner
CITY ELECTRIC SUPPLY Columbus,
OH
Delivery Driver/Material Handler
2013-Present
Drive box truck make deliveries and pick ups
Select, check, pack orders, cut wire
Load and unload truck with forklift and pallet jack
TRAINING Certified/Experienced Operator of the Four Wheel Sit-Down
Forklift, Walkie Pallet Truck, Narrow Aisle Stand-Up Riders,
Stock Picker, LP Gas Forklift, Brands: Taylor Dunn, Bendi, Flexi
Forklifts and Scissor Lift, RF scan guns.
Trained using SAP and WMS warehouse software systems on a daily
basis.
Typing, data entry, MS Office products.
EDUCATION Licking County Joint Vocational School- Employment Training;
2000
Ohio State University -Completed coursework
1995
Newark High School Graduate
1995
COMMUNITY Metropolitan Ministries-Holiday Service
INVOLVMENT Salvation Army- Volunteer Services
Humane Society Volunteer- Intake
GARRETT D. JOHNSON
176 GALA AVE. PATASKALA OH, 43062
*******.*********@*****.***
References for
GARRETT D. JOHNSON
Mike Fussell
Outbound Manager
Tampa Regional Zone
8520 Eagle Palm Dr.
Riverview, FL 33569
****.*******@*******.***
Chad Emory
Store Manager
Petsmart
11331 Causeway Blvd.
Brandon, FL 33511
Jane Crombie
IC Supervisor
Victoria's Secret
8465 E. Broad St.
Reynoldsburg, OH 43068
Tom Dean
Retired Ohio Highway Patrol Captain
Cell 740-***-****
Home 740-***-****
Steve Niemet
Store Manager
City Electric Supply
2171 Citygate Dr.
Columbus, OH 43219
*******@***-**.***
Contact this candidate