Customer Service Sales

Elaine Flowers Johnson

**** ****** ****** ****- ********, Tennessee 38134

Cell: 901-***-**** (************@*****.***)

Objective: To make a progressive difference within an organization by using my education and acquired

skills.

PROFESSIONAL EXPERIENCE:

Administrative Assistant-Support

Med line Industry-Memphis, TN

2007-2013

Work with minimal supervision, provide administrative support and assist in overseeing daily office

operations

Prioritize meetings, keep managers informed of calendar events to ensure effective preparation for daily

activities

Assist Executive Administration with preparing and maintain files, ordering supplies, scheduling

meetings, conference calls, new hire presentation, new hire tours and distribution of employee manual

Provide information for employees, supervisors and visitors, resolve employees and customer

complaints to ensure satisfaction

Ensures office activities comply with policies and procedures

Working knowledge in Microsoft Office, Word, Outlook and Excel Ability to type 45-50 words per

minute

Effective written and oral communication skills, strong interpersonal skills, attention to detail, effective

organizational and multitasking skills and a team player

Customer Service/ Sales Professional

Macy’s Department Store- Memphis, TN

1995-2006

Experience in creating and executing out-source marketing campaigns, Planned and organized in-store

events to promote new and existing products

Understanding the goals and concepts of the business and incorporating business goals to achieve sales

and profitability

The ability to thrive in a fast-paced results-oriented work environment,

With an enthusiastic upbeat and professional demeanor

Proven track record of building a consistent volume of in-store and telephone contacts and meeting

quarterly and annual sales quotas.

Effective time management and follow through skills

Working knowledge of current sales, promotions, policies and security practices, handled customer

complaints quickly and effectively

Proven track recorded of building sales and maintaining a strong loyal customer base, demonstrated

merchandise and explained usage, and care of the products, made recommendation, selected, and helped

obtain merchandise based on customer needs

Professionally train make-up artist

EDUCATION:

UNIVERSITY OF MEMPHIS, Memphis, TN

Major: Psychology/ Minor: Sociology- Anticipated Graduation Spring 2013

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