Project Testing
Resume:
RoopRoopali Goel
****.*******@*****.***
CAREER OBJECTIVE
Seeking a responsible position in an organization, which gives me a chance
to improve knowledge, enhance my skills and enable me to strive towards the
overall development of the organization.
EXPERIENCE SUMMARY [7.5 years]:
. Worked as a Project lead at Ericsson, India.
. Team leading experience involving Functional Testing, System
Integration Testing, User Acceptance Testing (UAT), Regression Testing
and Web based Testing.
. Experience in Telecom OSS testing including Service Fulfillment
Systems, CRM Siebel (Order Management), Service Assurance and
Workforce Management Systems.
. Experience in Telecom BSS testing including Telecom Billing, Revenue
Assurance and Mediation.
. Experience in Web server testing in BEA Aqualogic Service Bus and
Weblogic consoles using XML's, Java Messaging Servers in Sensis Pty
Ltd, Australia.
. Extensively involved in Team Leadership, Project Management
Activities, Test Planning and Scheduling in Telecom projects.
. Good experience in Effort Estimation, Test Case Design, Test Case
Review, Test Case Execution, Test Results reporting, Defect Reporting
and Tracking.
. Profound Knowledge of SDLC, Software Testing Life Cycle and well
versed with the testing concepts. Proactive, self-motivated good Team
Player/Builder.
. Hands on experience with Test Management tools like HP Quality Center,
Bugzilla, Click Software.
. Good experience in Onsite (UK/AUSTRALIA) / offshore coordination and
Client Facing.
. ISTQB Certified Professional.
. ITIL V3 Foundation Certified Professional.
PROFESSIONAL BACKGROUND:
Serial Organization Start Date End Date Designation
01 Ericsson January 2012 - June 2013 Senior Solution
Global India Integrator
Limited
02 WIPRO July 2010 - January 2012 Senior Software
Technologies Engineer
03 Tech Mahindra January 2006- July 2010 Technical Associate
Limited
SPECIALISATIONS:
. Manual Testing
. Test Management/Bug Tracking : Quality Center 9.2, Borland SCTM, Test
Director 7.6,Click Software, Bugzilla
. Versioning Tool : CVS
. FTP Tools : Filezilla, WinScp, Putty
. Database : Oracle 9i, Toad 9.0, SQL Developer
. Languages : SQL, Unix
. Operating Systems : MS Windows, MS DOS, UNIX, Linux
. OSS Tools : WFM Tools(Click Schedule Webclient, WAP,
Click Mobile Touch, Click Mobile advanced, ER Integration Testing, HDB,
Upload Tool), CRM tools( Siebel 8, Fast Repair, eCo-Repair), Mainframe
Systems(CSS,CAMSS,COSMOSS)
. BSS Tools : Billing Systems (Geneva-Citrix Metaframe,
Customer Account Management(CAM), System Monitor), Mediation (Intec Inter-
Mediate), Revenue Assurance(Subex Moneta)
PROJECT EXPERIENCE:
Company: ERICSSON GLOBAL INDIA LIMITED
Client Poland, Spain, India, Netherlands, US, Brazil
Region Noida - India
Project Name WFM R8 Migration
Team Size 10
Year and Duration: January 2012 to June 2013
Functional Role: Project Lead
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Manual Testing, Click Schedule Webclient, WAP,
Click Mobile Touch, Click Mobile Advanced (PDA),
ER Integration Testing, HDB.
Environment: .Net (ASP.Net 2) front end application and the
data stored in an Oracle 9i (moving to 10g) data
base.
About the Project: Major telecom companies across the world who are
using Ericsson services for their operations and
handling Work Force Management are migrating from
WFM R5 to WFM R8. WFM R8 is a complete end to end
solution in the OSS stack to handle man force
required to resolve trouble tickets raised by NOC
Engineers (Network Operation Center) as a service
that is provided by Ericsson Global to their
clients across the Globe.
Experience in Manual Testing of the application.
Detail Integration Testing of WFM R8 with other
components.
Functional testing for CS Webclient, HDB, WAP
client, Web based Upload Tool & Click Mobile
Touch & Advanced.
Roles and Role:
Responsibilities Team Lead
Responsibilities:
Project Estimation & Resource Planning
Test Planning.
Design and Review the SIT/UAT Test Scripts.
Execution of Test Scripts.
Defect Tracking & Reporting and coordinating with
Business, Development and Click team.
Maintaining the Daily Test Execution Progress
Report and coordinate with the client.
Company: WIPRO Technologies
Client Aircel, Uninor
Region Gurgaon - India
Project Name BSS Testing
Team Size 06
Year and Duration: July 2010 to January 2012
Functional Role: Team Lead
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Manual Testing, Subex Moneta, Kenan Billing,
Putty, Toad, FileZilla, Edit Plus, Silk Central
(SCTM), SQL, Unix, CRM Siebel
Environment: Unix, Oracle 10g.
About the Project: Project is for Testing of Uninor and Aircel
services.
There was an impact on below applications in the
existing BSS stack.
Revenue Assurance: RA includes a set of ongoing
activities focused on the detection and
correction of data discrepancies to assure the
realization of all earned revenues, while
simultaneously assuring that all unnecessary
costs are driven out of the revenue life cycle.
Mediation: It includes the collection of CDR's
from network elements and distributing it to the
downstream systems like BRM, DWH, MIS etc in
their required format to handle the changes
occurring due to MNP and 3G.
Kenan Billing: Involved in generating Invoices
for the customers.
Roles and Preparing Test plan and Strategy Document from
Responsibilities Business Requirements and Functional
Specification.
Task Allocation, Design and review the SIT and
UAT Test Cases.
Execution of Test Scripts and raising defects
with respect to application and scripts and
following it up till closure of the respective
defects.
Maintaining the Daily Progress Reports, Trackers
and sending it to all stakeholders.
Maintaining the Defect Tracking Report and
coordinate with the Business and Development
Team.
Preparing and maintaining Quality Documents like
Traceability Matrix, Test Specifications, Defect
Tracker and TL9K Metrics.
Company: Tech Mahindra Limited
Client British Telecommunications, UK
Region Noida - India
Project Name UKBSS Billing
Team Size 15
Year and Duration: August 2009 to July 2010
Functional Role: Test Analyst/Test Matrix Lead
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Manual Testing
Environment: CRM Siebel( Order Management, Account
Management), Geneva, Citrix Metaframe (CAM, SM),
Mercury Quality Center, FileZilla, Edit
Plus,Putty, Toad, STORM.
About the Project: The UKB programme has been launched to create
both a Self-Serve approach ad Agent based
solution for customers. It will involve the
re-engineering of the User Interface and
orchestration of messaging through the solution
stack to provide an improved Customer Experience.
The purpose of the UKB single solution is to
provide a common design and architecture for BT's
UK business products (i.e. supporting BTB, GS and
Wholesale) for both on-line and agent-based
journeys (L2C). The objectives for the solution
have been extended beyond TSR-compliance and now
include transformational goals (business as well
as technology) to reduce costs through
significant RFT and Cycle Time improvements in
the L2C journeys.
There is a vast spectrum of billing processes
covered under this project. It work primarily for
the below mentioned billing processes:
. BAC Management
. Bill Generation
. Revenue Assurance
Roles and Worked as a Test Matrix Lead. Identifying User
Responsibilities stories from Scope sheet and preparing Test
matrix for different phases.
Doing E2E testing on products like Single Line
PSTN, Multi Line PSTN on One Siebel and its
billing on Geneva.
Attending weekly calls and giving updates.
Identifying Test Scenarios, preparing Test Cases,
executing and raising bugs on QC.
Coordinating with other component teams and
getting the issues resolved.
Preparing Quality Related Documents and uploading
on SPP portal.
Company: TechMahindra Limited
Client British Telecommunications, UK
Region Noida - India
Project Name PC- B2B Gateway
Team Size 05
Year and Duration: June 2008 - July 2009
Functional Role: Test Analyst
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Manual Testing
Environment: Filezilla, B2B Gateway, CAMSS (Mainframes),
EcoRepair/FastRepair
About the Project: As of now Fault Reception is Manual. The CPs
login into the eCoRepair Web page and answer all
the structured questions. Next, alarm check is
run and the KMT results are shown to the user
saying whether the fault is a BT Fault or a non
BT Fault. The user then decides whether he has to
raise a fault on CAMSS or not. As this is manual
process it takes a lot of time.
Now the CP (user) wants this Fault Reporting
Mechanism to be Automated i.e. the user wants to
place 20C Private Circuit faults through the CP
system with BTW, using XML transactions. This xml
will contain the structured questions and
mandatory parameters. Once the validations are
done (Asset check, CP authorization and
authentication, circuit validation, structured
and mandatory parameters check), then the fault
is raised in CAMSS and the CP is informed about
it with the Fault Ticket Number.
Roles and Co-ordination with Onsite Coordinator and
Responsibilities reporting Test status to Stakeholders.
Studying and analyzing Functional Specifications.
Designing and Reviewing Test Scenarios and
Regression Testing.
Test execution on Pre-Production environment and
Production Defect verification.
Test Execution, Bugs Reporting and Bug Tracking.
Checking Database and logs.
Company: TechMahindra Limited
Client Sensis Pvt Ltd, Australia
Region Melbourne - Australia
Project Name Program Morph Integration Fabric
Team Size 5
Year and Duration: September 2007 - May 2008
Functional Role: Test Analyst/Data Lead
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: JMS (Java Messaging Services), WINSCP, Putty, JMS
Stub, Altova XML-SPY, Altova Diff-Dog, Toad, SQL
Developer.
Environment: XML's, Oracle, ALSB and Web logic Consoles
About the Project: Sensis is information provider in Australia and a
sister concern of the leading Telecom Service
Provider Telstra, in Australia.
Sensis Integration Fabric (SIF) is part of
Service Oriented Architecture (SOA) driven
initiative, intended to offer the integration
between system end points (e.g.: iGen and White
Pages Online, Yellow Pages Online) through the
implementation of an Enterprise Service Bus (ESB)
and Message-Oriented Middleware (MOM). The
integration fabric will facilitate the movement
of messages between these systems that will
enable the distribution of business content,
transfer of unstructured data (such as PDF files)
and the update of product status information
Roles and Followed Agile methodology in Sensis Project and
Responsibilities acquired good understanding of all processes and
platforms of Sensis Testing.
Gone through the HLD's and DLD's, written
requirements, test scenarios and test cases using
Templates.
As a Test Data Lead done data mapping and
prepared Test Data for different Products like
Yellow Offers, Home AT Yellow, Yellow Mobile,
WPOP using XML-SPY and compared XML's in Altova
Diff-Dog.
Created regression test suites & generated test
reports in QC.
Done regular discussions with the Designers for
clarification on the HLDs.
Executed Functional and Regression Test cases
successfully in QC and found out a lot of
critical and high defects.
Logged and tracked defects in QC to ensure that
they are closed before delivery of next Iteration
and prepared defects log sheet.
Given offshore and onsite support to SIT (System
Integration Testing) and UAT (User Acceptance
Testing) Team.
Executed automated Regression suites using QTP
and Mercury QC and also done testing on Staging &
Production environment.
Done Performance testing using Stubs.
Company: TechMahindra Limited
Client British Telecommunications, UK
Region Noida
Project Name Partial private Circuits(PPC)
Team Size 5
Year and Duration: July 2007 - Sept 2007
Functional Role: Test Analyst
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Geneva Billing Platform, Unix centric
application, Toad, Putty, Siebel 7.0(Order
Management), Oracle 9i, CAMSS(Fault Management),
Filezilla
Environment: Mainframes, Oracle, XML's
About the Project: Partial Private Circuits (PPC) is a wholesale
product which is currently billed by retail
billing system PCNBS. It is proposed to migrate
the billing for these PPC products to the
strategic BT wholesale billing system Genius so
that BTW billing operations can be consolidated
around one system.
Roles and Involved in the Billing module of PPC and done
Responsibilities testing on Billing Component involved e.g. OEPP,
GBSF and GENEVA etc along with data building of
Service Fulfilment (L2C) and Service Assurance
(T2R).
Acted as a SPOC, coordinated between offshore and
onshore teams.
Reviewed Test cases of Team members, given KT
sessions and clarified their queries by
contacting relevant Teams.
Acquired knowledge regarding the components
required in testing and about interfaces
operating between the components.
Analyzing the Design and Process documents and
preparing Test requirements, Test Scenarios, Test
matrix, Traceability Matrix.
Preparing the Test Data build and executing test
scripts for E2E Testing using Mercury Quality
Centre (QC).
Attending and/or conducting calls with designers
and component teams to track progress and for
defect tracking and resolution using tool like
QC.
Company: TechMahindra Limited
Client British Telecommunications, UK
Region Noida, London
Project Name 20CN WESBES RFS & IBMC Phase 1 & 2 (Ethernet, &
SHDS Migration)
Team Size 5
Year and Duration: April 2006 - July 2007
Functional Role: Test Analyst
Functional Skills: Functional, Regression, System Integration
Testing and User Acceptance Testing.
Technical Skills: Siebel 7.0(Order Management), Oracle 9i, EXTRA
6.5(Fault Management), CDS, Fast Service,
eCoRepair/ Fast Repair, BTW Net cool Omnibus,
STAA, GTC Associate, WM.
Environment: VB.Net, Mainframes, Oracle, Java
About the Project: WES-BES IVVT project handles Integrated
Verification Validation and Testing for British
Telecommunication's WES-BES products. It is a
part of Openreach. The main goal of this project
is to check for the EOI compliance.
T2R (Trouble to Resolve):- It follows on from the
Concept to Market (C2M). It is also known as
Service Assurance within BT and covers
after-sales support activities on networking and
telecommunications products within BT.
As a part of TSR, the Ofcom has laid down certain
regulations to ensure Equivalence of Input to all
the customers who approach BT for its services.
To comply with the Telecoms Strategic Review
undertakings given to OFCOM, there has been
certain changes made in the process by which
services related to Ethernet/IPVPN/SHDS products
will be provided to BT customers.
The Project has two main modules:
RFS (Ready for Service): The products must use
EoI compliant processes for New Provides of all
customers (new and existing).
IBMC (Installed base Migration Complete): EoI
processes must be applied to all order types for
all customers; after the migration of the
installed base to the EOI product would be
completed.
Roles and Analyzing the Design and Process documents and
Responsibilities preparing Test requirements, Test Scenarios, Test
matrix, Traceability Matrix.
Preparing the Test Data build and executing test
scripts for E2E Testing using Mercury Quality
Centre (QC).
Attending and/or conducting calls with designers
and component teams to track progress and for
defect tracking and resolution using tool like
QC.
Co-ordination with Gold Users as a buddy, as part
of User Acceptance Testing (UAT).
Handled the Data/Environment issues.
Co-ordinated the testing in LIVE with Operational
Users as a part of Operational Readiness testing
(ORT).
EDUCATIONAL QUALIFICATIONS:
University/Board Degree Year of Major Subjects CGPA/%
Passing Obtained
U.P.Technical B.Tech 2005 Electrical & 74.68%
University Electronics
C.B.S.E. Board 12th 2001 PCM 72.80%
C.B.S.E. Board 10th 1999 All basics 79%
subjects
PERSONAL DETAILS
Birth date: (MM-DD-YYYY) 12-09-1983
Citizenship: Indian
Passport No F6305163
Visa Status EAD
1
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