Administrative Assistant Manager

ANA R. PAZMINO

** ******** **. ***. ** Brooklyn, NY 11208 Cell: (646) 552-

**** *****: ********@*****.***

ADMINISTRATIVE/ HUMAN RESOURCES

PROFESSIONAL SUMMARY

High energy professional who leads companies through change and challenge.

Strategic problem-solver who envisions smart solutions and executes with

urgency across all levels of the organization. Hands-on leader with

extensive experience working across diverse industries and disciplines who

is able to keep focus and productive. Outstanding team player with

Experience

America Works June

2008- Present

Corporate Representative/ Case Manager New

York, NY

> Scheduled potential candidates for multiple interviews and coordinated

with sales team which included delivering interview reports, resumes,

and any essential documents pertaining to open positions. Case

management which involved weekly follow- up with clients to provide

mock interviews, clothing referrals and resume building.

> Kept accounting records and compiled information requested by

customers and others pertaining to customers' accounts; reviewed

accounts not billed and prepared bills from available information.

GfK North America

September 2005-May 2008

Research Associate/ Jr. Account Manager New

York, NY

> Assisted in developing proposals, questionnaires, and rating forms

within strict deadlines, prepare detailed presentations for clients

such as enrollment updates, mid -year reviews, year end reviews and

awards files.

> Monitor and implement quality assurance methods to produce error free

evaluations on a daily basis, analyze turnover times of project

progress performance. Create briefing notes, quizzes and

questionnaires for monthly project evaluations and assist Account

Director with client inquiries and any additional ad-hoc reporting.

Travel to various sites to complete in site trainings and provided

presentations of data.

NYC Department of Design & Construction October

2000- September 2005

Administrative Assistant Long

Island City, NY

> Training of newly hired employees regarding procedures and proper use

of budgeting software.

> Coordinate and perform a range of operational support activities for

the unit; serve as a liaison with other departments and operating

units in the resolution of day-to-day administrative and operational

issues.

> Provide administrative support for the division such as answering

telephones, assisting visitors, and resolving a full range of

administrative inquiries.

> Operate personal computer to compose and edit correspondence and

memoranda from dictation, verbal direction, and from knowledge of

established division policies; prepare, compose, type, edit, and

distribute meeting agendas.

The Bank of New York October 1999-

August 2000

Administrative Assistant New

York, NY

> Duties included answering telephones, organizing files, and other

clerical inquiries for different executive levels.

> Organized deliveries and shipments of cell phones and pagers for bank

employees, assisted with employee time sheets and kept accurate

records.

> Entrusted to process confidential employee records such as salary

changes, vacation/absenteeism reports and performance

appraisals. Compose and distribute inter-departmental memorandums,

ensuring timely delivery and receipt of important information while at

the same time maintaining confidentiality.

Education

> The City University of New York, York College

Jamaica, NY

Bachelors of Science: Marketing June

2006

> Borough of Manhattan Community College New

York, NY

Associates in Applied Science: Computer Operations

May 2003

> State of New York Notary Public, Commissioned 2012

Skills Bilingual (Spanish), intermediate knowledge of Excel and

Access, experienced in Word and Power point, IRIS, NYCWAY, Infa-Core,

Lotus Notes and FMS software & ETO. Capable of typing 55+ WPM, working

knowledge of HTML.

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