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SUMMARY
Highly competent Global Contracts Manager with broad commercial contracts
drafting, negotiation and management experience with domestic and
international customers and suppliers. A certified Project Management
Professional adept at overseeing all facets of multi-disciplinary project
lifecycles, including project initiation and planning, change, risk and
issue management. Skilled negotiator with a keen eye for details and the
proven ability to successfully analyze an organization's critical business
requirements, identify deficiencies and potential opportunities, and
develop innovative and cost-effective solutions for enhancing
competitiveness and improving customer service offerings.
AREAS OF EXPERTISE
Project Lifecycle Management
Master Repair Agreements
Master Product Supply/Distribution Agreements Cost/Benefit & Business Risk
Analysis
Master Services Agreement
Hardware & Software Technology Licensing Agreements
Vendor Management
Indirect Procurement
PROFESSIONAL EXPERIENCE
Contracts Manager, BlackBerry Dallas, TX August 2008 -
Present
. Experience drafting and leading complex, high-risk, customer-facing
contract negotiations, from Request for Proposal (RFP) through contract
execution, for the distribution and outsourced repair of BlackBerry
smartphones
. Ensure adherence to contractual obligation and compliance with policies
and regulatory guidelines
. Establish and maintain strategic partnerships with critical vendors in
order to improve time-to-market and to safeguard capacity, quality, cost
and continuity in the long-term
. Negotiate new contracts with major vendors for the procurement of
software and maintenance, and renegotiate existing contracts to obtain
better terms and price points
. Provide guidance and leadership to global, cross-functional business
teams with regard to compliance and all elements of business risks
Selected Accomplishments:
. Responsible for the optimization of the vendor base into a select group
of proven high quality vendors and strategic partners relationships
. Created a contract management process and streamlined workflow for all
related functional areas resulting in life cycle improvements and
stronger, unified negotiation strategy to be applied globally
Project Manager, Susan G. Komen for the Cure, Dallas, TX February 2007
- August 2008
. Convened a task force of community stakeholders to develop impact
indicators that will achieve health equity
. Produced Stakeholder Analysis and Engagement Plan for each project
ensuring primary and secondary stakeholders are identified, communicated
to appropriately and engaged when required
. Applied evidence-based public health methodologies and project management
knowledge to engage all community stakeholders
. Report project health utilizing Cost Performance Index (CPI) and Schedule
Performance Index (SPI) along with Planned, Actual, Variance, and
Forecast values
Selected Accomplishments:
. Created a community-based initiative piloted in Washington, DC and the
Mississippi Delta region
. Created and facilitated a 2-day training for 122 Affiliates to increase
race revenues and improve grant making strategies. Exceeded goal of $50
million to achieve $68 million in total race revenue.
Vice President of Programs, Foodlink, Inc., Rochester, NY January
2005 - February 2007
The Feeding America regional food bank, which rescues and redistributes
over 11 million pounds of food annually to a network of 450 member agencies
in a 10-county area in Central and Western New York
. Managed the successful implementation and maintenance of all food service
programs
. Identified new business opportunities that aligned with the
organization's overall strategy to promote business growth and increased
revenue
Selected Accomplishments:
. Developed a marketing plan to solicit, acquire, and retain corporate
sponsorship and vended meal contracts which denoted a $17,000 weekly
revenue increase
. Increased Kids Cafe program participation 37% in six months through the
accrual of new business and increased enrollment within existing sites
. Decreased overall percent food waste from 26% to 8% in six months through
nutrition education and improved food quality
. Improved healthy behaviors among students ages 13-15 in a 6 month bi-
weekly nutrition education class by 92%
Site Coordinator, Fifth Quarter Enterprises, Pittsburgh, PA January
2003 - August 2005
. Supervised a staff of 50 tutors in 15 different Pittsburgh Public Schools
. Managed tools for project assessment and evaluation
. Increased student's proficiency level on the Pennsylvania System of
School Assessment
Selected Accomplishments:
. 77% of 4th graders scored proficient on reading exams, up from 66% in
2001
. 81% of 4th graders scored proficient on math exams, up from 61% in 2001
EDUCATION & DESIGNATIONS
Certified Professional in Supply Management, Institute for Supply
Management, In Progress
Certified Project Management Professional, Project Management Institute,
PMI #1302491
Master of Public Health, University of Pittsburgh, Graduate School of
Public Health
BA Social Sciences, University of Pittsburgh
SKILLS
Software: Microsoft Office Professional, MS Visio, SAP, SPSS (Statistical
Package for the Social Sciences)
Hardware / Operating Systems: Windows XP, Windows 7, Windows Server, UNIX,
Mac OS X
Program and Project Management Tools: Planview Enterprise PPM, Microsoft
Project 2007, Microsoft Project 2010 (White Belt), Microsoft Project Server
2010, Microsoft Enterprise Project Management, HP PPM, Microsoft SharePoint
Workspace 2010
Language: Conversational Spanish
PROFESSIONAL AFFILIATIONS & HONORS
Institute for Supply Management (ISM), Member
Project Management Institute (PMI), Member
National Association of Health Services Executives (NAHSE), Member
National Sales Network (NSN), Member
University of Pittsburgh Scholar Athlete
University of Pittsburgh Dean's List