Quality Assurance Engineer

Kathryn L. Miele, CTFL

* *********** ***, *********, **

H: 732-***-**** C: 732-***-****

**********@*****.***

Professional Profile:

Seasoned technology professional with several years of expertise documenting test scripts and performing

software tests throughout various sprints of an agile SDLC is seeking a software test

engineer opportunity at a growing software company.

Experience:

Century Consultants/Pearson Education, Lakewood, NJ

Century Consultants is a leading developer and provider of student information software (student accounting) which

includes but is not limited to student attendance, schedules, grades, discipline, test scores, etc. Its Star_Student™ suite

uses an Oracle database and Oracle’s Sql*Forms and Sql*reports development tools. Century’s newly released

SIS_Express™ replaced the old forms and reports programs with a state of the art AJAX based front end.

Century Consultants was absorbed by Pearson Education in July 2012. Pearson develops and maintains several student

information systems including Power School.

July 2012-present QA Engineer

• Perform testing in support of agile development lifecycle and contribute to daily scrums

• Write high level test cases for Pearson’s Power School software

• Create test data

• Knowledge of State Reporting for TN, VA, IA, MO, ND and KS

• Meet and work with developers and BA on my team on daily standups

• Record and report defects to developers

July 2009-July 2012 Team Leader of Quality Assurance

• ISTQB Certified

• Record and run load testing scripts using Oracle Application Testing Suite (OATS)

• Manage and oversee all processes in the testing department

• Test all components in the new SIS_EXPRESS program

• Test all custom programs and deliver them to respective customers

• Test bugs and enhancements developed for STAR_STUDENT updates

• Identify quality risks

o Determine what method of testing should be used to identify quality risks

• Document all findings and monitor all passed and failed components

• Work closely with development to ensure bug fixes and program changes are properly

handled

• Assist in training other departments in learning the new SIS product

July 2007-June 2009 Support/Training Professional

• Assist customers in troubleshooting problems they are having with the product

• Train customers (new & continuing) in different aspects of the product

o In office trainings

o Onsite trainings within customer’s district (traveling to their location)

o Train via webex online meeting software

• Conduct quality assurance testing of software changes to the product prior to release

o Test changes in software

o Work directly with programming department in regards to findings

• Test all custom programs and deliver to respective customers

• Write documentation on aspects of the product for use by the customer

o Create MSWord and PowerPoint documents made for use during trainings or for

individual customer use

• Update customer database information via SQL*Plus

o Make mass changes when requested by customers

o Fix customer errors

• Conduct stop/start procedures on customer servers

o Use secure methods to access customer servers

o Run statements to stop and restart servers

• Log software defects, including pertinent details

• Log and maintain issues from customers

August 2006-June 2007 Advanced Physical Medicine and Rehabilitation Center, Brick, NJ

Chiropractic Assistant

January 2006-July 2006 WOW! Work Out World, Brick, NJ

Membership Consultant

Education: BS Marketing, University of Delaware, May 2005

Certifications: ISTQB Certified, Foundation Level, March 2010

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