Sales Management

CHRISTIE NADER

www.linkedin.com/in/ChristieNader

***** ********** ***** ***** *****, VA 20105 703-***-**** **************@*****.***

INFORMATION TECHNOLOGY EXECUTIVE

Over 18 years of promotions and progressive responsibilities in IT management.

Saved $400k in new staff salaries with efficient systems in less than 6 months.

Reduced costs by consolidating and auditing telecom contracts.

Grew company by opening 30 new national offices quickly to meet company goals.

Post-merger consolidation of critical systems to eliminate redundancy.

EDUCATION

MS, Management of Information Technology, McIntire School of Commerce, University of Virginia, 2009

BA, George Mason University, Fairfax, Virginia, 1993

CORE COMPETENCIES & TECHNOLOGY SYNOPSIS

Core Competencies – Leadership and Mentoring, Strategic Planning and Management, Needs Analysis, Staff Utilization,

Cloud Computing, Systems Integrations, Security Controls, Risk Assessments, Business Continuity, Customer Relationship

Management

Technologies/Systems – WAN/LAN, TCP/IP, Wireless, MPLS, VPN, SDLC, Agile, Microsoft CRM, Salesforce, Orion, Polycom &

Cisco Video Conference, WebEx, Cisco Unified Communications Manager, Cisco Unity Unified Messaging, Cisco Unified

Contact Center Express, Avaya VoIP, Microsoft Lync, Microsoft Server, Active Directory, Bloomberg, Laserfiche, La serApp,

SharePoint, Unified Communications, Cisco Jabber, Microsoft SQL Server, SIP Networks, Microsoft .NET, Advent Axys, Citrix,

ProofPoint

PROFESSIONAL EXPERIENCE

EDELMAN FINANCIAL SERVICES - Fairfax, Virginia

www.RicEdelman.com

Vice President, IT Services May 2008 – August 2013

Strategic member of leadership team and technical decision-maker dedicated to creating sustainable and client-

focused technical initiatives to propel organization to the forefront of the wealth management industry. Manage

diverse team of technical and IT management staff, oversee vendor management and contract negotiation, and

accountable for compliance (including Sarbanes-Oxley Act and SEC regulations). $8M budget responsibility.

Partnered with the business to prioritize projects based on business value and ensured resources were

allocated for biggest business impact. Built relationships with management increasing project success.

Led creation of corporate PMO (Project Management Office), increasing quality and efficiencies. Instituted

lessons-learned protocol to be reviewed after each major project.

Deployed temp-to-perm model enabling rapid growth – opened 30 branch offices in 36 months. Accelerated

the speed of on-boarding sales staff in new branches to ensure immediate impact on revenue generation.

Overhauled and consolidated Avaya, Cisco and Microsoft Unified Communications systems for enterprise

standards including implementing Cisco’s Contact Center Express for a national call center.

Created a rapid lead response system to connect live leads instantly to sales staff to increase closing rate.

Executed major Microsoft CRM conversion and system integrations including workflows to reduce error and

increase the speed of account opening process. Initiative based off business technology strategy I

developed.

Page 1 of 2

CHRISTINE L. NADER

www.linkedin.com/in/ChristieNader

42094 Fiddlehead Pl. Stone Ridge, Virginia 20105 703-***-**** **************@*****.***

Implemented video conference systems/rooms increasing the quality of sales training and collaboration.

Saved close to 50% on recurring telecom costs by consolidating and auditing contracts.

Masterminded corporate security awareness program that decreased risk of privacy breaches.

Created vendor due diligence process, increasing quality of vendors and reducing risk.

Saved $400k by implementing a forms automation system (Micorosft .NET &LaserApp) and avoiding hiring

extra sales assistants.

Post-merger consolidation of WAN, email, phones, applications and servers for 7 companies.

IT Department consisted of 30 staff and 6 managers/supervisors in 4 locations that supports 600 users in 40

locations.

EDELMAN FINANCIAL SERVICES - Fairfax, Virginia

IT Director April 2002 – May 2008

Oversaw IT department of 24 staff including IT managers, network engineers, software developers, and helpdesk

staff. Maintained technical and financial compliance with federal and state regulatory laws. Negotiated,

managed, and tracked IT contracts.

Modernized telecommunications systems with a migration from digital to Avaya VoIP phone systems that

supported construction of a new national call center and growing national presence.

Implemented a flexible, open document management “paperless office” system using Doculex and

Microsoft SharePoint.

Consistently recognized for outstanding performance. Acted as a mentor for other technical managers and

was acknowledged by CEO as an essential contributor to organizational success.

EDELMAN FINANCIAL SERVICES - Fairfax, Virginia

Network Manager / Network Engineer / System Administrator December 1997 – April 2002

Managed helpdesk and network staff as well as conducted training on COTS and custom applications.

Maintained Microsoft and Novell networks, security, hardware, and software. Provided on-call support for

executive-level staff. Supported and installed Windows 2000, 2003 servers, Active Directory, MS Exchange, MS

SQL Server, backup systems, web servers, CRM systems and phone systems. Improved and expedited training

process by creating quick-reference manuals and intranet knowledgebase.

UNIVERSITY OF MARYLAND – College Park, Maryland

System Administrator September 1994 – December 1997

Managed hardware and software for Netware 3.11 network. Directed and trained computer assistants, and

educated 100 users on using network resources and statistical software. Configured and maintained SUN Sparc

Ultra; networked Windows NT workstations in a secure environment for confidential Census data. Installed and

troubleshot workstation hardware and software, including 2 distance learning video conference classroom

systems at UMD and UMich.

UNIVERSITY OF MARYLAND – College Park, Maryland

Data Archivist August 1993 – August 1994

Supported computers including all upgrades and replacements. Responsible for archival and retrieval of survey

research project data.

Page 2 of 2

Contact this candidate