Customer Service Project
Resume:
Alfonso Vidal
Chicago, Illinois 60617
Email: *******@*********.***
Experience
Macy’s Inc., Sales Associate, 2012-Present
Assist customers with product, selection, and pricing.
Return or exchanged damaged merchandise.
Prepare merchandise for clearance utilizing UPC price scanner and printer.
Order product shortages with Point Of Sale computer.
English/Spanish translation as needed.
Top sales performer 2012-2013.
Midway Wholesalers Inc., Order Processor, 2007-2010.
Filled orders, corrected order discrepancies and provided customer service in a timely manner.
Notified management of product inventory issues.
Stocked shelves and stacked merchandise on pallets for shipping.
Operated manual and electric pallet jacks as needed.
Awarded Performance Bonuses annually for three years.
United States Postal Service, Temporary City Carrier, 2006-2007.
Delivered mail and parcels on assigned route.
Addressed customer inquiries on status of mail and other delivery issues.
Met performance requirements with a rating of satisfactory.
McDonough Associates Inc., Records Technician, 2005-2006.
Reviewed preliminary construction and building permits for the City Of Chicago, Department Of Water Management’s
engineering department.
Researched water main and service pipe plats for conflicts with the proposed construction project.
Coordinated meetings with project managers to resolve any issues with water utility involvement.
Updated project database weekly and submit reports to chief engineer.
SM&P Utility Resources Inc., Utility Locator, 2003-2005.
Located underground utilities for Exelon, Comcast, Nicor Gas and other contractors, meeting their critical project time
constraints.
Scheduled meetings with contractors to address their concerns with utility location and projects.
Onsite Energy Services, GIS Operator, 2000-2003.
Employed as a contractor for Com ED in their CEGIS project.
Updated and edited electrical underground maps utilizing GE Smallworld software, field revised paper maps,
and Mr. Sid aerial photography and Tele-Atlas GIS databases.
Completed project ahead of schedule and awarded bonus.
Education
BA, Geography, Chicago State University.1997.
AAS, Computer Electronics Technology, Olive-Harvey College.1992.
Contact this candidate