Customer Service Sales

Brett Hillsberg

*** ***** ****** ***, ** *****

P: 914-***-****

E: ***********@*****.***

EDUCATION

Ursinus College, Collegeville, PA Aug 2009-May 2013

Bachelor of Arts, May 2013

Majors: Political Science, International Relations

Minor: Media and Communication Studies

GPA: 3.21

Dean’s List: Fall 2012, Spring 2013

EXPERIENCES

Ursinus College Phonathon – Collegeville, PA Feb-April 2013

Phonathon Caller

Updated and maintained alumni relations to maximize donor gifts.

Fundraised for the college annual fund, which raised $85,000 over the duration of the semester.

Maintained the highest donation rate among fellow team members which contributed to the campaign’s success.

George Latimer for NY State Senate - Harrison, NY June-Aug 2012

Administrative Intern/Field Captain

Supervised canvassing team and ensured quality work which led to a greater voter turnout.

Provided strategic input on visibility to campaign management in order to maximize outreach efforts.

Led data entry projects using Excel and Votebuilder, allocating campaign resources to areas of need.

Increased efficiency of campaign management by screening phone calls.

Efforts contributed to a victory for the campaign.

Weedman Lawn Care - Plymouth Meeting, PA Feb-April 2012

Field Marketer

Utilized communication and persuasion skills to generate leads for sales team.

Ranked 60th in productivity among 500 lead generators in the American division of the company.

Smoothie King - Rye, NY June 2008-Jan 2012

Shift Manager

Provided excellent and individualized customer service leading to increased customer return rates and profits.

Managed inventory stock to maintain a high sales flow.

Provided hands on training and supervision to new employees.

Entered daily financial data into Excel to track daily earnings and predict future sales patterns.

Office of NY State Senator Suzi Oppenheimer (Ret.) - Port Chester, NY May-Aug 2011

Administrative Intern

Researched legislation and provided consultation on upcoming policy decisions and possible conflicts.

Utilized writing skills to draft constituent letters, proclamations, and press releases that were released to the public.

Entered data using Excel and Bluebird to create a wide and user friendly voter communication network.

Joseph Sestak for U.S. Senate – Elkins Park, PA Sept-Nov 2010

Administrative Intern

Entered data using Excel and Votebuilder to assess the candidate’s name recognition across Montgomery County.

Collaborated with management to increase campaign marketing efforts and advertising.

Motivated the student body of Ursinus College to vote through campus advertising and awareness forums.

LEADERSHIP

President - Ursinus College Democrats, Collegeville, PA 2011-2013

Organized meetings, events, and club members that supported a multitude of successful Democratic campaigns in elections.

Vice President, Community Service Chair - Pi Omega Delta Fraternity, Collegeville, PA 2011-2013

Organized numerous days of events where members addressed the needs of the community by annually supplying canned foods to Philadelphia charity

Philabundance, serving in soup kitchens, and cleansing the local river of environmentally hazardous waste.

RELEVANT SKILLS

Excellent in use of Microsoft Word, Excel, Outlook, and PowerPoint.

Proficient knowledge of the French language and the French culture.

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