Manager Engineer

Heath Phillips

*** ***** *****

Youngsville, LA *0592

Cell: 337-***-****

**************@*****.***

Objective:

To obtain a network engineering position with an organization that I can

help prosper while continuing to build my own skillset.

Qualifications:

Self-motivated, professional, goal-oriented and hard-working

Able to work unsupervised

Enjoys challenges and well versed in the stress of critical, fast-paced

operations

Effective verbal and written communication skills

Strong leadership qualities and team building skills

1 Professional Experience

WAN & LAN Network Management

Proficient knowledge of Cisco Routers, Switches, APs, Bridges, ASA, PIX,

Call Manager and Call Manager Express, Unity, and Telepresence video

conference equipment, Riverbed Cascade and Steelhead, HP Procurve, Comtech

modems, iDirect modems, Motorola point-to-point bridges.

Hardware knowledge: Cisco routers, switches, and firewalls, Riverbed

Steelhead WAN Accelerators, Riverbed Cascade Profiler, Gateway and Shark

appliances, Comtech RF modems, Comtech Vipersat Management Server, Seatel

TX/RX Antennas, RF equipment including Codan, NJRC, Norsat, and Terrasat.

Extensive experience with Cisco routers and switches for the purposes of

voice and data networks.

Protocols: OSPF, EIGRP, BGP, RIP, IPSec, VPN, GRE, VRF, NAT, VTP, STP,

MPLS, EAP, Frame-Relay

Media: Ethernet, Gigabit Ethernet, DS1, DS3, PSTN, ISDN, leased lines,

International Private Lines, Cable and DSL modems, Microwave modems,

satellite communications

Applications: Cisco IOS, SatManage, SharePoint, MS Office, MS Visio, MS

Windows (All Versions), Unix/Linux, ACS, DNS, Comtech VMS

VoIP experience in managing Cisco Call Manager 4 and 7, Cisco Call Manager

Express, FXO, FXS, PBX integration, E1 R2 CAS, PRI, SIP

Employment Experience

May 2005 - Current RigNet Inc - Senior Network Engineer

Lafayette, LA

Entered a small company and assisted in building the North and South

America region from a small organization to a major competitor in the

upstream oil and gas communications industry.

Progressed from field operations to senior level network engineer within

five years with the organization.

Maintained and supported networking hardware and software for RigNet Inc's

voice and data network in North and South America.

Design and implementation of SCPC, TDMA, and Vipersat satellite networks in

multiple countries across the globe servicing customers in both onshore and

offshore installations.

Lead projects teams on projects for offshore and onshore installations of

voice and data network over satellite communications, leased lines, and

local internet.

Managed projects for high profile customers on multimillion dollar sites

for high priority voice and data networks.

Audited and maintained network security procedures for integration to

various customers and providers.

Design, implementation, and maintenance of voice intregration with SIP and

PRI voice providers across North and South America.

Provided sales engineer support in customer meetings, quote sheet support

for sales personnel, and product introduction for customers.

Trained field and support personnel in networking and satellite system

hardware and software, installation, documentation, and basic RF and

electrical theory.

Maintained site specific documentation, network infrastructure

documentation, Telemate telephony billing software, and SatManage OTRS

ticketing system.

Provide IT support for local office and field personnel.

January 2004 - April 2005 Halliburton Energy Services - Associate Field

Professional

New Iberia, LA

Managed teams of three to five personnel working onshore and offshore at

oil field locations.

Developed legal documentation of well evaluation performed for the purposes

of oil and gas exploration.

Supervise job-site personnel and handling of explosive and radioactive

materials.

May 2002 - January 2004 Oklahoma State University MAE - System

Administrator

Stillwater, OK

Managed Windows 2000 server running Apache Web Server, MS Exchange 2000,

and network storage equipment.

Maintenance and support for HP network printers, tape backup of servers,

and over 70 desktop systems.

August 2000 - May 2002 Creative Labs, Inc - Advanced Technical

Support Agent

Stillwater, OK

Provided technical support for complete Creative Labs product line in all

Windows operating systems via telephone and email.

Participated in internal product testing and training on new products.

Education

Oklahoma State University May 2003

Bachelor of Science in Electrical Engineering Technology

Training

Cisco Call Manager 7

Riverbed Steelhead and Cascade

iDirect VNO Operations

Vipersat - Introduction, Systems Installer, VMS Systems Operator

Cisco Telepresence endpoints, MCU, and TMS

Certifications

CCNA (October 2006)

Tandberg Authorized Partner (May 2010)

Cisco Telepresence Sales Engineer for Express (February 2011)

SeaTel 96/97 Stabilized Antennas (January 2006)

Vipersat VMS Systems Operator (February 2009)

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3 Reference

Available upon request.

Contact this candidate