Customer Service High School

Shanell Nixon

**** *. ******* **.

Baltimore, MD 21223

Cell: 240-***-****

Home: 443-***-****

************@*****.***

SKILLS:

• Team player, highly organized

• Career and self-motivated

• Expert customer service skills

• Excellent Administrative Assistant Skills

EXPERIENCE

TJ Maxx 05/2012 – Present

Processer/Cashier

Assist customers with product selections

Prepare department products for customer purchase

Replenish department display cases including clothing and accessories

Process clothing to Number and Small, Medium, and Large sizes

Self Employed Baltimore, MD

Child Care Provider 08/2003 - 04/2012

Care for children ages newborn to eight years

Prepared meals and served refreshments daily

Observed and monitored children's play activities

Organized and participated in recreational activities

Kept playroom clean and washed clothes

Assisted and corrected after-school worksheets

Self-Employed Baltimore, MD

Online Graphic Designer 03/2010 -10/2011

Create designs and sample layouts for promotional usage

Graphic & Photo imaging software: Adobe CS5.5 & Corel Paint Shop Pro X3

Maintain good quality standing with customer and ensure satisfaction

Establish time line with customer and assure delivery of a job well done

The Committee for Hispanic Children & Families, Inc. New York, NY

Graphic Designer Assistant (Summer Intern) 08/2011-

09/2011

Scanning, cutting and organizing photos into a photo album

Folding and stapling pamphlets and folding invitations for upcoming events

Assisting co-workers with housekeeping and researched companies for fund-raising

contributions.

Proactive in giving constructive suggestions for fund-raising events

Education

Sandford High School Baltimore, MD

Accredited High School Diploma Online 12/1/11-12/27/11

The HOPE Program Brooklyn, NY

Career Advancement 06/2011- 08/2011

Computer training in MS Word, Power point and Internet

Business Communication

Occupational Safety Training

Work internship

Carver Vocational-Technical High School Baltimore, MD

CISCO – I.T. Essentials 08/2008 -12/2010

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